At a Glance
- Tasks: Lead and optimize the Service Department for smooth operations.
- Company: Join a dynamic company focused on delivering top-notch service.
- Benefits: Enjoy 22 days holiday, health plans, cycle schemes, and more!
- Why this job: Make an impact in a key role with growth opportunities and a supportive culture.
- Qualifications: Strong leadership skills and experience in the automotive industry required.
- Other info: Competitive salary of £50,000 DOE with additional perks.
The predicted salary is between 30000 - 70000 £ per year.
£50,000 DOE As the Service Office Manager, you will play a pivotal role in ensuring the smooth operation of my clients Service Department. Benefits: 22 days holiday + additional days for service milestones Cash Back health plan Cycle to Work scheme Uniform allowance Sick pay Free legal advice Salary – £50,000 DOE Role Overview: As a Service Manager you will be responsible for overseeing and optimising a company’s service delivery operations. Key Responsibilities: Overseeing the recruitment and management of the Service team Optimising team structure and ensuring adequate coverage for all roles Achieving budgetary targets Business Development – Securing new project opportunities Addressing people challenges and managing work in progress Resolving customer queries and ensuring high levels of customer satisfaction Participating in marketing campaigns to generate new business Your primary responsibilities will include Essential Requirements: Strong leadership and team management skills Proven experience in a similar role, ideally within the automotive industry Excellent communication and interpersonal skills Strong financial acumen and analytical skills
Service Manager employer: PLATINUM RECRUITMENT CONSULTANCY LIMITED
Contact Detail:
PLATINUM RECRUITMENT CONSULTANCY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Make sure to highlight your leadership experience in previous roles. Use specific examples of how you've successfully managed teams and improved service delivery, as this is crucial for the Service Manager position.
✨Tip Number 2
Familiarize yourself with the latest trends in the automotive industry. Being knowledgeable about current challenges and innovations will help you stand out during discussions and interviews.
✨Tip Number 3
Prepare to discuss your approach to business development. Think of strategies you've implemented in the past to secure new projects and how you can apply those to our company.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've resolved customer queries and improved satisfaction levels. This will demonstrate your ability to handle challenges effectively.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and team management skills, as well as your experience in service delivery operations. Use specific examples from your previous roles to demonstrate your achievements.
Craft a Compelling Cover Letter: In your cover letter, address how your background aligns with the key responsibilities of the Service Manager role. Emphasize your experience in the automotive industry and your ability to resolve customer queries effectively.
Showcase Financial Acumen: Since strong financial acumen is essential for this role, include any relevant experience you have with budget management or financial analysis. This will help demonstrate your capability to achieve budgetary targets.
Highlight Business Development Experience: If you have experience in securing new project opportunities or participating in marketing campaigns, make sure to mention this in your application. It shows that you can contribute to the growth of the company.
How to prepare for a job interview at PLATINUM RECRUITMENT CONSULTANCY LIMITED
✨Showcase Your Leadership Skills
As a Service Manager, strong leadership is key. Be prepared to share specific examples of how you've successfully led teams in the past, particularly in the automotive industry. Highlight your ability to motivate and manage diverse groups.
✨Demonstrate Financial Acumen
Since the role requires strong financial skills, come ready to discuss your experience with budget management and financial analysis. Prepare to explain how you've achieved budgetary targets in previous positions.
✨Prepare for Customer Satisfaction Scenarios
Customer satisfaction is crucial in this role. Think of instances where you've resolved customer queries or improved service delivery. Be ready to discuss your approach to ensuring high levels of customer satisfaction.
✨Discuss Business Development Experience
The role involves securing new project opportunities, so be prepared to talk about your experience in business development. Share any successful marketing campaigns you've participated in and how they contributed to generating new business.