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- Tasks: Provide excellent customer service and manage reception duties during night shifts.
- Company: Join the University of Sussex, a vibrant academic community.
- Benefits: Weekly pay, full induction, and flexible shift patterns.
- Why this job: Gain valuable experience while working in a dynamic environment.
- Qualifications: Customer service skills and basic IT knowledge preferred.
- Other info: Opportunity to work with diverse teams and enhance your career.
Job Description
Role: Night Shift AdministratorLocation: Brighton Employer: University of SussexRate of pay: £12.60 per hour
Platinum Recruitment are currently assisting The University of Sussex and we have an opportunity for a full time Night Shift Administrator and Facilities attendant to assist them on a temporary basis through 1st October – 31st December. The shift patterns are:-
Sunday – Wednesday 20:30 – 08:30
Wednesday – Saturday 20:30 – 08:30
Saturday & Sunday 08:55 – 21:00
Saturday & Sunday 08:30 – 20:30
Monday – Friday 18:55 – 00:10
You must be available to work the full duration of the assignment (will any reasonable pre-booked leave/appointments accounted for). Excellent customer service skills are essential, and you should be able to move loads of up to 10 kg in accordance with health and safety guidelines. Experience as a Receptionist is preferred.
YOU WILL BE REQUIRED TO HAVE A BASIC DBS CHECK PRIOR TO STARTING THIS ROLE (ONE CAN BE CARRIED OUT AT YOUR OWN EXPENSE £21.50)
Key Responsibilities: We are seeking a proactive and customer-focused individual to join our team. Responsibilities include:
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General reception duties: responding to student, staff, and visitor enquiries in person, by phone, or via email.
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Handling lockouts, key issuance, and replacements.
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Processing and issuing post and parcels.
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Using IT systems to maintain records, respond to requests, and ensure GDPR compliance.
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Responding to complaints, including anti-social behaviour, and maintaining overnight duty logs.
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Reporting hazards, defects, and building-related issues.
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Cleaning and patrolling internal/external areas and monitoring accommodation security.
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Assisting with fire alarm activity and maintaining orderly, safe environments.
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Collaborating with other teams, including Security, and undertaking additional tasks as required.
General Expectations: We are looking for someone who:
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Provides excellent customer service and has experience in public-facing roles.
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Has basic IT skills or willingness to learn.
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Can work effectively with diverse groups and collaboratively in a team.
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Possesses strong record-keeping skills, is proactive, diligent, and able to multi-task.
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Has good safety awareness and observational skills.
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Can lift and manoeuvre loads up to 10-15kg.
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Can declare all DBS convictions & cautions to assess suitability for working with children and vulnerable adults.
What's in it for you?
- Weekly Pay (Paid Each Friday)
- Full Induction
Sound like the role for you?Click Apply Now and one of the team will be in touch to discuss this role in Brighton
Consultant: Amy HayesJob Number: R100925AH INDINTJob Role: Night Shift AdministratorLocation: Brighton
Platinum Recruitment is acting as an Employment Business in relation to this vacancy.
Night Shift Administrator employer: PLATINUM RECRUITMENT CONSULTANCY LIMITED
Contact Detail:
PLATINUM RECRUITMENT CONSULTANCY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Shift Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections at the University of Sussex. A personal recommendation can go a long way in landing that Night Shift Administrator role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. We all know that being proactive and showing your willingness to learn can really impress the hiring team!
✨Tip Number 3
Dress the part! Even if it’s a night shift role, looking professional can set a positive tone. It shows you’re serious about the job and ready to represent the University of Sussex well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way in your job search journey.
We think you need these skills to ace Night Shift Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and reception roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Night Shift Administrator role. Keep it friendly and professional, and let us know what excites you about working with us at the University of Sussex.
Show Off Your Availability: Since this role requires specific shift patterns, make sure to clearly state your availability in your application. We need someone who can commit to the full duration of the assignment, so let us know you’re ready to jump in!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get back to you quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at PLATINUM RECRUITMENT CONSULTANCY LIMITED
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Shift Administrator. Familiarise yourself with tasks like handling enquiries, managing keys, and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you've successfully handled customer queries or complaints. Think about how you can relate these experiences to the specific duties mentioned in the job description.
✨Demonstrate Teamwork and Proactivity
The University of Sussex values collaboration, so be ready to discuss how you've worked effectively in teams before. Share instances where you took the initiative to solve problems or improve processes, as this will highlight your proactive nature.
✨Prepare for Safety and Compliance Questions
Given the importance of health and safety in this role, brush up on relevant guidelines and be prepared to discuss how you would handle situations involving safety hazards or compliance issues. Showing that you take safety seriously will set you apart from other candidates.
