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For Companies At a Glance
- Tasks: Lead the front desk team and ensure every guest feels welcomed and valued.
- Company: A stunning hotel in the beautiful Scottish countryside, known for exceptional service.
- Benefits: Competitive salary, employee discounts, generous holidays, and on-site parking.
- Why this job: Join a passionate team and make a real difference in guest experiences.
- Qualifications: Previous experience as a Reception Manager or Front Office Manager is essential.
- Other info: Opportunity for career growth in a dynamic hospitality environment.
The predicted salary is between 30000 - 36000 £ per year.
Location: Kenmore, Scotland
Salary / Rate of pay: £30,388 per annum
Platinum Recruitment is working in partnership with a popular hotel in Kenmore, Scotland and we have a fantastic opportunity for a Reception Manager to join their team.
What's in it for you?
- Employee discount
- Referral programme
- Generous holiday entitlement
- Access to Employee Assistance Program (EAP)
- On-site parking
- Accommodation available
Package: £30,388 per annum
Why choose our Client?
Our client is a stunning hotel situated in the picturesque Scottish countryside. Our client prides themselves on delivering exceptional customer service and upholding their brand standards.
What's involved?
- Manage the front desk operations, ensuring every guest receives a warm welcome and personalized service.
- Handle guest inquiries and complaints with grace and efficiency, always aiming to exceed expectations.
- Train, mentor, and motivate the reception staff to reach their full potential and deliver exceptional service.
- Oversee check-in/check-out processes, reservations, and room assignments to ensure seamless daily operations.
- Work closely with other departments to enhance the overall guest experience.
Previous experience as a Reception Manager or Front Office Manager within a hotel environment is essential.
Sound like the role for you? Click Apply Now, and one of the team will be in touch to discuss this Reception Manager role in Kenmore, Scotland.
Don't forget to speak to your consultant about our 'Recommend a Friend' referral scheme and find out how you could earn up to £250 per recommendation.
Reception Manager in Aberfeldy employer: PLATINUM RECRUITMENT CONSULTANCY LIMITED
Contact Detail:
PLATINUM RECRUITMENT CONSULTANCY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager in Aberfeldy
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at the hotel. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and customer service approach. We want you to show how your experience aligns with their mission of delivering exceptional service.
✨Tip Number 3
Practice common interview questions related to managing front desk operations and handling guest complaints. We suggest role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Reception Manager in Aberfeldy
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to tailor your application specifically for the Reception Manager role. Highlight your relevant experience in managing front desk operations and delivering exceptional customer service, as this is what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at PLATINUM RECRUITMENT CONSULTANCY LIMITED
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Understand its values, services, and what makes it unique in the picturesque Scottish countryside. This knowledge will help you demonstrate your genuine interest and align your answers with their brand standards.
✨Showcase Your Customer Service Skills
As a Reception Manager, exceptional customer service is key. Prepare examples from your past experiences where you handled guest inquiries or complaints effectively. Highlight how you went above and beyond to exceed expectations, as this will resonate well with the interviewers.
✨Emphasise Team Leadership
Since you'll be training and motivating reception staff, be ready to discuss your leadership style. Share specific instances where you successfully mentored team members or improved team performance. This will show that you can foster a positive work environment and enhance overall guest experience.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in managing front desk operations and how you would handle them. Practising these scenarios will help you respond confidently and demonstrate your readiness for the role.
