At a Glance
- Tasks: Be the friendly face of our clinic, managing appointments and welcoming patients.
- Company: Join a busy clinic in Derby with a supportive team atmosphere.
- Benefits: Flexible part-time hours with potential for overtime and full training provided.
- Other info: Great opportunity for students looking to gain experience in a professional environment.
- Why this job: Make a difference by providing excellent service to patients every day.
- Qualifications: Friendly, organised, and confident communicator; experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a friendly, organised and proactive Receptionist / Clinic Assistant to join a busy clinic in Derby. You will be the first point of contact for patients, providing a welcoming and professional service while supporting the smooth day-to-day running of the clinic.
Key responsibilities:
- Managing appointments and maintaining the clinic diary
- Answering calls and responding to enquiries
- Booking and confirming appointments
- Following up new patient enquiries and converting them into bookings
- Greeting patients and handling payments
- Supporting general reception and administrative tasks
Hours:
- Tuesday: 9:30am–1:30pm
- Wednesday: 9:15am–1:30pm
- Thursday: 9:30am–1:30pm
- Friday: 9:15am–1:30pm
- (Monday off, with occasional overtime available)
About you:
- Friendly, professional and well organised
- Confident communicating in person and over the phone
- Proactive, reliable and a strong team player
- Good standard of spoken and written English
Experience:
Previous reception or customer service experience is helpful but not essential, as full training is provided.
Part Time Receptionist (Mornings) in Coalville employer: Platinum Personnel Ltd
Contact Detail:
Platinum Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Receptionist (Mornings) in Coalville
✨Tip Number 1
Make sure to research the clinic before your interview. Knowing a bit about their services and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for patients, being friendly and professional is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your organisational skills during the interview. Mention any experience managing schedules or handling multiple tasks at once, as this will show you're ready to keep the clinic running smoothly.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Part Time Receptionist (Mornings) in Coalville
Some tips for your application 🫡
Show Your Friendly Side: Since you'll be the first point of contact for patients, let your personality shine through in your application. Use a warm and welcoming tone to show us you're the friendly face we're looking for!
Highlight Your Organisational Skills: Being organised is key in this role. Make sure to mention any experience you have managing appointments or handling multiple tasks at once. We want to see how you can keep our clinic running smoothly!
Communicate Clearly: As you'll be answering calls and responding to enquiries, it's important to demonstrate your communication skills. Keep your application clear and concise, and don't hesitate to showcase your written English abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Platinum Personnel Ltd
✨Show Your Friendly Side
As a receptionist, being friendly is key! Make sure to smile and maintain a positive attitude throughout the interview. Practise your greeting and how you would welcome patients, as this will reflect your ability to create a warm atmosphere in the clinic.
✨Demonstrate Organisational Skills
Since you'll be managing appointments and maintaining the clinic diary, come prepared with examples of how you've stayed organised in previous roles. You could even mention specific tools or methods you use to keep track of tasks and appointments.
✨Prepare for Common Questions
Expect questions about handling difficult situations, such as dealing with an upset patient or managing a busy phone line. Think of scenarios from past experiences where you successfully resolved issues, and be ready to share those stories.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.