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- Tasks: Assist customers and manage stock in a fast-paced automotive environment.
- Company: Join the friendly team at Platinum Motor Group's Vauxhall & Citroën dealership.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work culture.
- Other info: Great opportunities for career development in a growing company.
- Why this job: Make a difference by helping customers find the right parts for their vehicles.
- Qualifications: Experience in a parts department or automotive setting preferred.
The predicted salary is between 12 - 16 £ per hour.
Platinum Motor Group has an exciting opportunity for an experienced Parts Advisor to join our busy and friendly Parts Department at our Platinum Vauxhall & Citroën dealership in Trowbridge. This part-time role is ideal for someone who enjoys working in a fast-paced automotive environment and delivering excellent customer service. As a Parts Advisor, you’ll play a key role in ensuring our workshop and customers receive the right parts quickly and efficiently. You will be responsible for managing stock, assisting customers, and supporting our technicians to keep everything running smoothly.
Key Responsibilities
- Maintain accurate stock control of parts and supplies
- Assist customers in identifying and ordering the correct parts for their vehicles
- Deliver outstanding customer service both in person and over the phone
- Process parts orders, deliveries, and returns efficiently
- Work closely with technicians to ensure parts are supplied promptly
- Manage and track parts warranties
- Keep the parts department clean, organised, and well presented
What We’re Looking For
- Previous experience in a parts department or automotive environment is preferred
- Good computer skills, including Microsoft Excel and general systems
- Strong organisational skills and attention to detail
- Excellent communication and telephone manner
- A proactive, customer-focused attitude
Experience
- Parts / Aftersales: 1 year (required)
At The Platinum Motor Group, we recognise the value of our team and strive to provide a supportive and rewarding working environment. We offer competitive pay, great team culture and Company benefits, and real opportunities for career development within our growing Group. If you have a passion for the automotive industry and enjoy helping customers find the right solution, we’d love to hear from you.
Benefits
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- Store discount
Parts Advisor - PART TIME in Trowbridge employer: Platinum Motor Group
Contact Detail:
Platinum Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - PART TIME in Trowbridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the automotive industry. They might know about openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Prepare for that interview! Research Platinum Motor Group and understand their values and what they look for in a Parts Advisor. Tailor your answers to show how your experience aligns with their needs.
✨Tip Number 3
Practice your customer service skills! Since this role is all about helping customers, think of scenarios where you’ve gone above and beyond. Be ready to share these stories during your chat with us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Platinum Motor Group.
We think you need these skills to ace Parts Advisor - PART TIME in Trowbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in parts departments or the automotive industry. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about the automotive industry and how you can deliver excellent customer service. Keep it friendly and professional – we love a personal touch!
Show Off Your Skills: Don’t forget to mention your computer skills, especially with Microsoft Excel. We value strong organisational skills and attention to detail, so give us examples of how you've used these in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Platinum Motor Group!
How to prepare for a job interview at Platinum Motor Group
✨Know Your Parts
Brush up on your knowledge of automotive parts and their functions. Familiarise yourself with common parts for Vauxhall and Citroën vehicles, as well as any specific products the dealership offers. This will help you answer questions confidently and show your passion for the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about times when you went above and beyond to assist a customer or resolved a tricky situation. This will demonstrate your proactive, customer-focused attitude that Platinum Motor Group values.
✨Organisational Skills Matter
Since managing stock is a key responsibility, be ready to discuss how you keep things organised. Share any systems or methods you've used in the past to maintain accurate stock control and ensure efficiency in a busy environment.
✨Practice Your Communication
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and concisely, both in person and over the phone. You might even want to do a mock interview with a friend to get comfortable with answering questions in a friendly yet professional manner.