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- Tasks: Assist customers and manage stock in a fast-paced automotive environment.
- Company: Join the friendly team at Platinum Motor Group in Frome.
- Benefits: Enjoy competitive pay, employee discounts, and health benefits.
- Other info: Great opportunities for career development in a supportive culture.
- Why this job: Make a real impact by helping customers find the right parts.
- Qualifications: Previous experience in automotive preferred; strong communication skills needed.
The predicted salary is between 24000 - 30000 £ per year.
Platinum Motor Group has an exciting opportunity for a Parts Advisor to join our busy and friendly Parts Department at our Platinum KGM, Omoda & Jaecoo dealership in Frome. This role is ideal for someone who enjoys working in a fast-paced automotive environment and delivering excellent customer service. Covering maternity leave you’ll play a key role in ensuring our workshop and customers receive the right parts quickly and efficiently. You will be responsible for managing stock, assisting customers, and supporting our technicians to keep everything running smoothly. This is a temporary contract initially for 6-9 months, this contract may extend up to 12 months and beyond.
Key Responsibilities
- Maintain accurate stock control of parts and supplies
- Assist customers in identifying and ordering the correct parts for their vehicles
- Deliver outstanding customer service both in person and over the phone
- Process parts orders, deliveries, and returns efficiently
- Work closely with technicians to ensure parts are supplied promptly
- Manage and track parts warranties
- Keep the parts department clean, organised, and well presented
What We’re Looking For
- Previous experience in a parts department or automotive environment is preferred
- Good computer skills, including Microsoft Excel and general systems
- Strong organisational skills and attention to detail
- Excellent communication and telephone manner
- A proactive, customer-focused attitude
At The Platinum Motor Group, we recognise the value of our team and strive to provide a supportive and rewarding working environment. We offer competitive pay, great team culture and Company benefits, and real opportunities for career development within our growing Group. If you have a passion for the automotive industry and enjoy helping customers find the right solution, we’d love to hear from you.
Benefits
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance & Store discount
Trainee/Parts Advisor in Frome employer: Platinum Motor Group
Contact Detail:
Platinum Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee/Parts Advisor in Frome
✨Tip Number 1
Get to know the company! Research Platinum Motor Group and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and parts management. Role-play with a friend or use online resources to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trainee/Parts Advisor in Frome
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Parts Advisor role. Highlight any previous experience in a parts department or automotive environment, as this will catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Share your passion for the automotive industry and how you can deliver excellent customer service. Keep it friendly and engaging – we want to get to know you!
Show Off Your Skills: Don’t forget to mention your computer skills, especially with Microsoft Excel. We love organised folks, so if you have strong organisational skills and attention to detail, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Platinum Motor Group
✨Know Your Parts
Familiarise yourself with common automotive parts and their functions. This will not only impress your interviewers but also show that you have a genuine interest in the industry. Brush up on any specific brands or models relevant to Platinum Motor Group.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role heavily relies on providing top-notch service both in person and over the phone.
✨Show Your Organisational Skills
Since managing stock is a key responsibility, be ready to discuss how you stay organised. You might want to mention any tools or methods you use to keep track of inventory, as well as your attention to detail when processing orders.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the Parts Department. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.