Parts Advisor - Frome - Maternity Cover - Temporary Contract
Platinum Motor Group has an exciting opportunity for a Parts Advisor to join our busy and friendly Parts Department at our Platinum KGM, Omoda & Jaecoo dealership in Frome.
This is a maternity cover position, making it an excellent opportunity to join a growing and supportive automotive Group. While this role is initially offered on a temporary basis, many of our maternity cover positions have led to permanent opportunities, either within the same Dealership or at one of our other local Platinum Motor Group sites. Although a permanent role cannot be guaranteed, we are committed to developing talented people and always look to retain great team members whenever opportunities arise.
If you enjoy working in a fast-paced environment, delivering excellent customer service and being part of a close-knit team, we'd love to hear from you.
About the Role:
You'll play a key role in ensuring our workshop and customers receive the right parts quickly and efficiently. From managing stock to supporting technicians and assisting customers, you'll help keep our dealership operating smoothly every day. This is a temporary contract initially for 6–9 months, with the potential to extend to 12 months or longer, depending on business needs.
Key Responsibilities:
- Maintain accurate stock control of parts and supplies
- Assist customers in identifying and ordering the correct parts for their vehicles
- Deliver outstanding customer service both in person and over the phone
- Process parts orders, deliveries and returns efficiently
- Work closely with technicians to ensure parts are supplied promptly
- Manage and process parts warranty claims
- Keep the Parts Department clean, organised and well presented
What We are Looking For:
- Previous experience in a parts department or automotive environment is preferred
- Good IT skills, including Microsoft Excel and dealership systems
- Strong organisational skills with excellent attention to detail
- Excellent communication skills and a professional telephone manner
- A proactive, positive and customer-focused approach
- The ability to work well both independently and as part of a team
Experience:
Parts / Aftersales: 1 year (preferred)
Why Join Platinum Motor Group?
At Platinum our people are at the heart of everything we do. We pride ourselves on creating a supportive working environment where our teams can develop and thrive. In return, we offer:
- Company benefits
- A friendly and supportive team environment
- Ongoing training and development
- Genuine career progression opportunities across our growing dealer network
- The chance to be considered for future permanent opportunities within the Group
Part-time hours will also be considered for the right candidate.
If you have a passion for the automotive industry and enjoy helping customers find the right solution, we'd love to hear from you.
Benefits
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance &Store discount
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Parts Advisor - Temp in Frome employer: Platinum Motor Group
The Platinum Motor Group in Frome is an exceptional employer, offering a unique opportunity to earn while you learn as an Apprentice Service Advisor. With a strong focus on employee development, you will receive comprehensive training from S&B Automotive Academy, ensuring you gain valuable skills in customer service and administration within a supportive team environment. The company fosters a culture of growth and collaboration, making it an ideal place for those looking to build a rewarding career in the automotive industry.
