Upsun seeks a Customer Retention Manager to protect and grow revenue across a high-volume portfolio of accounts. You will conduct proactive outreach, monitor health, and build relationships at scale, blending human touch with automation to keep renewal experiences smart and low-friction.
Reporting to the VP, Customer Success, you will collaborate with Sales, Product, Data, and GTM teams to shape retention strategy and engagement models across the business.
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Renewals & Retention Growth Manager employer: Platform.sh
At Platform.sh, we pride ourselves on being an exceptional employer that champions a flexible and inclusive work culture, allowing our global team to thrive in a remote environment. With a commitment to professional growth, we offer opportunities for mentorship and collaboration across diverse teams, ensuring every voice is heard and valued. Join us in transforming the developer experience while enjoying benefits like company stock options and the chance to work with a passionate, multicultural workforce dedicated to innovation and community engagement.
