At a Glance
- Tasks: Install and maintain safety equipment while providing top-notch customer service.
- Company: Join a growing specialist provider of safety and evacuation solutions.
- Benefits: Competitive salary, company vehicle, and fully remote work.
- Other info: Be part of a supportive team culture with opportunities for growth.
- Why this job: Make a difference in safety while enjoying a flexible work environment.
- Qualifications: Experience in field service, strong communication skills, and a full UK driving licence.
My client, a specialist provider of safety and evacuation solutions, is looking for a Service Technician to join their field service team. This role involves carrying out installations, preventative maintenance, and reactive servicing across customer sites while delivering a high standard of customer service.
Key Responsibilities
- Carry out planned and reactive servicing on customer sites
- Install and maintain specialist safety equipment
- Complete digital service reports and documentation accurately
- Plan and manage service visits using company systems
- Build strong relationships with customers and internal teams
- Identify potential sales or replacement opportunities during site visits
- Ensure compliance with health and safety procedures and customer site regulations
Requirements
- Previous experience in a field service or maintenance role
- Strong customer service and communication skills
- Comfortable working independently and managing workload remotely
- Good IT skills, including tablets and Microsoft Outlook
- Experience completing service documentation and reports
- Full UK driving licence and willingness to travel regularly
What’s on Offer
- £29k–£34k salary
- Fully remote, field-based role
- Company vehicle and equipment provided
- Opportunity to join a growing business with strong team culture
Service Technician in Chelmsford employer: Platform Recruitment
Join a dynamic and supportive team as a Service Technician, where your contributions to safety and customer service are valued. Enjoy the flexibility of a fully remote role with a competitive salary, company vehicle, and opportunities for professional growth within a rapidly expanding organisation that prioritises employee well-being and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to field service roles. Think about your past experiences and how they relate to the responsibilities listed in the job description. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Service Technician gig! We’re all about making the application process smooth and straightforward, so don’t miss out on the opportunity to join a fantastic team.
We think you need these skills to ace Service Technician in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in field service or maintenance roles. We want to see how your skills match up with the key responsibilities listed in the job description, so don’t hold back!
Show Off Your Customer Service Skills:Since this role involves building strong relationships with customers, it’s crucial to showcase your customer service experience. Share specific examples of how you've gone above and beyond for clients in the past.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your points are easy to understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Platform Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to safety and evacuation solutions. Familiarise yourself with the types of equipment you'll be working with and any relevant regulations. This will show that you're not just interested in the role, but that you’re also prepared to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a customer or resolved a tricky issue. This will highlight your ability to build strong relationships, which is key for this position.
✨Demonstrate Your Independence
As a remote field-based technician, you'll need to manage your own workload effectively. Be prepared to discuss how you organise your time and prioritise tasks when working independently. Sharing a few strategies or tools you use can really impress the interviewers.
✨Get Familiar with Digital Tools
Since you'll be completing digital service reports and using company systems, make sure you're comfortable with technology. If you have experience with tablets or Microsoft Outlook, mention it! You could even bring up any software you've used in previous roles that might be relevant.
