Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic repairs team and ensure top-notch service delivery.
- Company: Innovative communications tech company in Cambridge.
- Benefits: Competitive salary, leadership role, and opportunity for growth.
- Why this job: Shape operational performance in a cutting-edge technology environment.
- Qualifications: Electronics qualification and experience in team supervision.
- Other info: Onsite role with occasional travel and a focus on process improvement.
The predicted salary is between 45000 - 52000 £ per year.
A growing communications technology business is seeking a Repairs Centre Manager to oversee the daily operations of its Cambridge Service Centre. The role focuses on delivering high-quality repair services in line with SLAs and KPIs, while leading and developing a technical team.
Key Responsibilities
- Lead, develop, and performance manage the repairs team
- Ensure service delivery meets contractual SLAs and business targets
- Act as the main customer contact for repair services and escalations
- Manage workflow, capacity planning, and repair centre costs
- Maintain compliance across health & safety, quality, and security standards
- Drive process improvements and support new product introductions
- Liaise with internal departments and regional repair partners
Requirements
- Electronics qualification (minimum ONC or equivalent)
- Experience supervising teams within an electronics repair or manufacturing environment
- Strong customer-facing B2B experience
- Experience managing SLAs and service workflows within an ERP system
- Commercially aware, data-driven, and organised
- Full driving licence and flexibility for occasional travel
What's on Offer
- £45k-£52k salary
- Onsite role in Cambridge
- Leadership position within an innovative technology environment
- Opportunity to shape operational performance and service excellence
Repairs Manager in Cambridge employer: Platform Recruitment Limited
Contact Detail:
Platform Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and repairs industry. You never know who might have a lead on that perfect Repairs Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their SLAs and KPIs, and think about how your experience aligns with their needs. We want you to shine when discussing your leadership and process improvement skills!
✨Tip Number 3
Showcase your customer-facing experience! Be ready to share examples of how you've managed client relationships and escalations in the past. This is key for a role that involves acting as the main contact for repair services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Repairs Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repairs Manager role. Highlight your experience in managing teams and delivering high-quality services, especially in electronics repair or manufacturing. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve met SLAs, improved processes, or led successful projects. This helps us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about the role and how your background makes you a perfect fit for our team. We love seeing genuine enthusiasm and a clear understanding of what we do.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Platform Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your electronics knowledge and any relevant qualifications. Be ready to discuss your experience in supervising teams and managing SLAs, as this will show you understand the technical side of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team in the past. Think about specific situations where you developed team members or improved performance. This will demonstrate your ability to manage and motivate the repairs team effectively.
✨Understand the Business
Research the company and its services thoroughly. Familiarise yourself with their SLAs and KPIs, and be prepared to discuss how you can help meet these targets. Showing that you understand their business will set you apart from other candidates.
✨Ask Smart Questions
Prepare insightful questions to ask during the interview. Inquire about their current challenges in the repairs centre or how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.