Account Director (Project Management) London

Platform Media is a multi‑label media group delivering premium podcasts, digital content, and branded content across sports, entertainment, comedy, fiction, and factual genres. With creative, production, media brands, and audience networks under one roof, we deliver award‑winning campaigns and shows for the world’s biggest brands, broadcasters, and rights holders. Our culture is driven by the people we hire, and we focus on delivering exceptional results that foster long‑term partnerships.

In 2025, Platform Media consolidated its market‑leading position through a series of strategic mergers and acquisitions that accelerated its investments in original IP. The supergroup now houses several of the world’s leading digital content labels, including Listen for chart‑topping TV and entertainment hits, Goldhawk for addictive fiction and factual storytelling and Folding Pocket for unmissable sports conversations. We operate a London‑based studio and distribute content through all major podcasting platforms as well as YouTube, TikTok, and Instagram.

Type: Full‑Time | Reports to: Head of Account Management | Salary: up to £50,000 | Team: Account Management

About The Role: We’re looking for a commercially driven, solutions‑focused Account Director to join the growing Account Management team at Platform Media. As an Account Director, you will lead day‑to‑day communication across a portfolio of clients, acting as the crucial link between internal departments and external stakeholders. You will ensure projects run smoothly, deliver against objectives, and meet the highest standards of client service, media, marketing, and production delivery. You’ll be responsible for maintaining strong client relationships, delivering contracted services, and identifying opportunities for organic growth. Working closely with the Head of Account Management, you will help shape account processes on your own campaigns while supporting the development of team members around you, including direct line management responsibility for at least one report. This role offers the opportunity to work across some of Platform Media’s biggest shows and podcasts, with the chance to attend recordings, be on set, and support branded content shoots, ensuring best‑in‑class execution from concept through to delivery.

Key Responsibilities:

• Client Leadership and Relationship Management: Own a portfolio of key clients, building trusted and productive relationships. Act as the primary contact for clients, ensuring clarity, responsiveness, and professionalism at all times. Translate client needs into actionable plans for internal teams. Maintain the quality and consistency of services delivered across your accounts. Lead regular meetings, updates, and presentations.
• Commercial Growth and Account Development: Identify opportunities to expand existing partnerships to relay to the commercial partnerships team. Support the creation of scopes of work, budgets, and timelines. Ensure projects are delivered within agreed financial parameters.
• Project Oversight and Delivery: Provide oversight across multiple live projects. Work closely with production, media, channel management and commercial teams to ensure seamless execution. Monitor timelines, resources, and outputs, intervening early to resolve issues. Ensure delivery aligns with client objectives and KPIs.
• Performance, Reporting and Insight: Ensure measurement frameworks are in place across campaigns. Oversee reporting outputs and ensure they clearly demonstrate success and ROI. Use data and results to inform future planning and recommendations.
• Strategy and Collaboration: Contribute to the strategic direction of accounts and wider business initiatives. Collaborate cross‑functionally to improve ways of working and enhance the client experience. Act as a strong internal voice for your clients and the timelines while balancing business priorities.
• Team Support: Support and mentor Account Managers and Executives. Provide guidance, feedback, and knowledge sharing to strengthen the team. Help foster a culture of accountability, collaboration, and high performance.

What We’re Looking For:

• Experience managing multiple high‑profile or business‑critical accounts.
• Strong client leadership and presentation skills.
• Demonstrated experience across media, marketing, or production environments.
• Excellent stakeholder management with the ability to work across complex teams.
• Commercially aware, with a good understanding of financial principles.
• Data‑driven, detail oriented, and confident challenging plans.
• A proactive professional who thrives in a fast‑paced business.
• Experience supporting or mentoring junior team members.

If you don’t meet every requirement but believe you’d be a great fit, we’d love to hear from you. If you’re passionate about media innovation and ready to contribute to a fast‑growing company at the forefront of premium content and storytelling, we’d love to hear from you. Apply today and become a key player in our global expansion and creative success!