At a Glance
- Tasks: Support older residents with housing management and enhance their wellbeing.
- Company: Join a supportive team dedicated to making a difference in retirement living.
- Benefits: 28 days leave, health plans, discounts, and a great pension scheme.
- Other info: Fixed term role until December 2026 with opportunities for growth.
- Why this job: Make a real impact in the lives of older people while developing your career.
- Qualifications: Experience in housing or social services and strong communication skills.
The predicted salary is between 31905 - 31905 £ per year.
Salary: Up to £31,905
Location: Droitwich
Basis: Full Time, Fixed term until 31st December 2026
Are you a Housing Officer looking to make a difference? Do you have a passion for Specialist Housing or Supported Living? We have an opportunity for a Retirement Housing Officer to join our specialist housing team based in Droitwich. In this role you will be mostly based at our Lullowfield House and The Cedars properties, however you will have the opportunity to work at other schemes and offices as required.
If you have experience working with people in sheltered housing, housing management, residential care, home care, social services, or health services and have worked with a range of voluntary and statutory agencies to secure and coordinate care and support for older people, then we want to hear from you!
This role is working 35 hours per week, Monday to Friday with no weekend working. You will also participate in an out of hours standby rota, a minimum of three times per year, to provide occasional phone-based support to our Retirement Living schemes. This role is on a fixed term contact until approximately 31st December 2026.
What could you be doing?
- Providing a housing and tenancy management service to maximise tenancy sustainment.
- Being a regular and flexible customer contact for the residents, providing practical and preventative support and advice.
- Signposting to specialist care and support services to maximise wellbeing, social interaction and minimise isolation.
- Providing effective building management, including property inspections, risk assessments, H&S monitoring and compliance checks.
- Responding, investigating and taking timely action to reported breaches of tenancy/leasehold agreements.
What are some things we need from you?
- Customer focused with experience of working with customers to solve complex issues.
- An awareness of working with vulnerable adults would be desirable.
- Great interpersonal skills, and used to communicating with people from diverse backgrounds.
- Keen to deliver high standards with an ability to look to improve services.
- Confidence using digital devices, ICT software and systems.
- An Enhanced DBS check is also required for this role.
- Full UK driving licence and access to your own vehicle.
What are some of our great benefits?
- 28 days annual leave (pro rata) with the opportunity to buy and sell leave.
- Family friendly policies.
- Medicash health plan membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts.
- Non-contributory Health & Wellbeing plans with cashback for dental, optical, physio and complementary therapies.
- Reward & Recognition scheme with retailer discounts and cash back.
- Pension Salary Sacrifice contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions).
- Supportive working environment with great learning and development opportunities.
If you would like any further information on the role or would like to arrange an informal chat, please feel free to contact recruitment@platformhg.com.
Retirement Housing Officer (Droitwich) in Wychbold employer: Platform Housing
Join our dedicated team as a Retirement Housing Officer in Droitwich, where you will have the opportunity to make a meaningful impact on the lives of older residents. We pride ourselves on fostering a supportive work culture that prioritises employee wellbeing, offering generous benefits such as 28 days annual leave, a comprehensive health plan, and robust learning and development opportunities. With a focus on customer service and community engagement, this role not only allows for personal growth but also contributes to enhancing the quality of life for those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Retirement Housing Officer (Droitwich) in Wychbold
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Platform Housing.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Platform Housing!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Platform Housing, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Platform Housing or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Retirement Housing Officer (Droitwich) in Wychbold
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Platform Housing:Before hitting send, make sure to tailor your application specifically to Platform Housing! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Platform Housing
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
