At a Glance
- Tasks: Plan and schedule a multi-skilled trades workforce for property maintenance services.
- Company: Join Platform Property Care, a dynamic team in Worcestershire.
- Benefits: Enjoy a competitive salary, generous holiday, and health cash plan.
- Other info: Flexible home-based role with opportunities for travel and career growth.
- Why this job: Make a real impact while delivering outstanding customer service in a supportive environment.
- Qualifications: Experience in building maintenance scheduling and strong IT skills required.
The predicted salary is between 32393 - 32393 € per year.
Ready to make a real impact as a Work Planner? Are you an experienced Housing Maintenance and Repairs Work Planner/Scheduler? Are you someone who thrives in a fast-paced environment and ensures every job runs smoothly? Is delivering outstanding customer service second nature to you? Are you based in Worcestershire? If you answered YES to these then your next career move starts here!
Platform Property Care have an exciting opportunity for a Work Planner/Scheduler based in Worcestershire within our planning team that could be for you! In this key role, you will be working as part of a highly motivated team planning a multi-skill trades workforce to deliver planned and reactive M & E property maintenance services for our customers. Our team of Work Planners are central to delivering excellent customer service and ensuring repairs and installations are completed right first time.
This is a Full-Time role working 40 hours a week Monday to Friday 8:00 - 16:30 - so no weekend working.
What could you be doing?
- Responsible for planning an operational multi-skill trades workforce, maintaining contact with field teams, and liaising with customers.
- You will need to be highly organised, approachable, and a confident communicator.
- It is a busy role, juggling different priorities and you will need to remain calm under pressure, think on your feet and be able to work on your own initiative.
- You will excel in organising the engineers and scheduling property maintenance and repairs.
- You will also have the support of a great team around you.
Working for Platform Property Care you will benefit from:
- Basic salary of £32,393 per annum
- 28 days holiday plus opportunity to buy additional 5 days leave
- Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Learning and Development opportunities
- Salary sacrifice electric vehicle scheme
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
Who we are looking for:
- Strong IT skills, particularly Outlook and Word
- Experience of working in a building maintenance or construction administration team as a work planner or scheduler, planning a trades workforce is essential.
- Workforce (Engineers) planning and scheduling software experience (DRS is preferred)
- Some Technical Trades Knowledge would be advantageous
- If you also have experience in planning an M & E workforce this would also be desirable
This role involves planning a trades workforce across the Worcestershire area, so you will need to live here as your local road and travel knowledge is needed for you to be successful. Whist this role is home based, there will be an expectation that you will be able to travel to our Group Offices located in Birmingham Business Park, Solihull or Worcester on an ad-hoc basis, and as required. There is a Team meeting every other month and there will be other infrequent travel required. Any required travel will be reimbursed in line with our current policy and current Inland Revenue Mileage rates. Car parking at our offices is free.
Work Planner (M & E Planning Team) in Worcester employer: Platform Housing
Platform Property Care is an exceptional employer that prioritises employee well-being and professional growth. With a supportive work culture, competitive salary, and generous benefits including a robust pension scheme and health cash plan, employees can thrive both personally and professionally. Located in Worcestershire, the role of Work Planner offers a unique opportunity to contribute to a dedicated team while enjoying a healthy work-life balance with no weekend commitments.
StudySmarter Expert Advice🤫
We think this is how you could land Work Planner (M & E Planning Team) in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing maintenance and repairs sector. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for Work Planner roles and practice your responses. Highlight your experience with scheduling software and your knack for juggling multiple priorities – it’s all about showing you can keep things running smoothly!
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've delivered outstanding service in past roles. Remember, this job is all about ensuring repairs are completed right first time, so let your potential employer see that you’re all about making customers happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Work Planner (M & E Planning Team) in Worcester
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in housing maintenance and scheduling. We want to see how you've successfully planned a trades workforce before, so don’t hold back on those details!
Be Organised and Clear:Since this role is all about juggling priorities, your application should reflect that. Keep your CV and cover letter well-structured and easy to read. We love a candidate who can communicate clearly!
Tailor Your Application:Don’t just send the same application everywhere! Tailor your CV and cover letter to match our job description. Mention specific skills like IT proficiency and any experience with planning software – it’ll make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Platform Housing
✨Know Your Stuff
Make sure you brush up on your knowledge of building maintenance and scheduling software, especially if you have experience with DRS. Being able to discuss your past experiences in planning a trades workforce will show that you're the right fit for the role.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed multiple priorities in a fast-paced environment. Think about specific situations where you had to remain calm under pressure and how you handled them. This will demonstrate your ability to juggle tasks effectively.
✨Communicate Like a Pro
Since this role involves liaising with customers and field teams, practice your communication skills. Be ready to explain how you ensure outstanding customer service and maintain contact with various stakeholders. Clear communication is key!
✨Familiarise Yourself with the Area
As you'll be planning a trades workforce across Worcestershire, having local road and travel knowledge is essential. Take some time to familiarise yourself with the area and any potential challenges that might arise during scheduling.
