At a Glance
- Tasks: Provide top-notch admin support and coordinate housing cases to improve residents' lives.
- Company: Platform Housing, dedicated to enhancing community living.
- Benefits: Enjoy up to 28 days annual leave, wellbeing programs, and a pension scheme.
- Other info: Flexible role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while working from home.
- Qualifications: Strong customer service skills and experience in housing coordination preferred.
The predicted salary is between 30000 - 40000 £ per year.
Platform Housing is seeking a Specialist Housing Co-ordinator to offer high-quality administrative and coordination support. This home-based role requires weekly travel to schemes in Herefordshire and Worcestershire. You will make a significant impact on residents' lives by maintaining records and managing cases.
Applicants should have excellent customer service skills, ideally gained in the housing sector, and be adept at organizing tasks while maintaining effective working relationships.
Benefits include up to 28 days of annual leave, employee wellbeing programs, and a pension scheme.
Remote Housing Coordinator — Case & Admin Lead in Worcester employer: Platform Housing
Platform Housing is an exceptional employer that prioritises the wellbeing and professional growth of its employees. With a supportive work culture, generous benefits including up to 28 days of annual leave and employee wellbeing programmes, this home-based role offers the unique advantage of making a meaningful impact on residents' lives while enjoying flexibility and opportunities for development through regular engagement in the community across Herefordshire and Worcestershire.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Housing Coordinator — Case & Admin Lead in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Platform Housing. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching common questions for housing coordinators. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your customer service skills during the interview! Share specific examples of how you've helped residents or clients in the past, as this will highlight your suitability for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining the team at Platform Housing.
We think you need these skills to ace Remote Housing Coordinator — Case & Admin Lead in Worcester
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience, especially if it's in the housing sector. We want to see how you've made a difference in people's lives through your support!
Be Organised and Clear:Since this role involves managing cases and maintaining records, it’s crucial to demonstrate your organisational skills. Use bullet points or clear headings in your application to make it easy for us to see your strengths.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Housing Coordinator role. We love seeing candidates who take the extra step!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Platform Housing
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Coordinator inside out. Familiarise yourself with the key responsibilities, especially around case management and administrative support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this role, prepare examples from your past experiences where you've gone above and beyond for clients or residents. Think about how you resolved issues or built relationships, as these stories will demonstrate your suitability for the job.
✨Organisational Skills are Key
As a Housing Coordinator, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise your workload and stay organised. You might even want to bring along a simple example of a system or tool you use to keep track of your tasks, which can impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
