At a Glance
- Tasks: Coordinate and support environmental teams to create clean, thriving communities.
- Company: Join a growing team dedicated to environmental services.
- Benefits: Generous leave, health cash plan, and employee discounts.
- Other info: Convenient Worcester location with free parking and excellent career growth opportunities.
- Why this job: Make a real difference while developing your career in a supportive environment.
- Qualifications: Experience with ISO 14001 standards and strong administrative skills.
The predicted salary is between 29154 - 32393 £ per year.
Salary £29,154 – £32,393 per annum (depending on experience)
Fixed Base: Central Park, Worcester
Permanent, 40 hours per week
Why join us
Join our growing team where you can make a real difference to services that help create clean, safe and thriving communities. You'll be part of a supportive team, working with a wide range of stakeholders and contributing to the continuous improvement of our environmental services.
Responsibilities
- Provide coordination and administrative support to the Environmental Caretaking Teams and management.
- Advise and support customers in resolving queries and issues, managing expectations and identifying proactive solutions.
- Schedule, route plan and allocate work, ensuring tasks are prioritised and completed within agreed timescales.
- Maintain accurate systems, service records, inspection logs and compliance documentation.
- Respond to enquiries from across the business via phone, email and in writing.
Qualifications
- Demonstrable understanding of, or experience working towards, ISO 14001 standards.
- Educated to Level 3 in Business Administration, or able to demonstrate equivalent relevant experience.
- Experience of maintaining accurate records, databases and compliance documentation.
- Experience of handling customer enquiries and complaints, including investigation and resolution.
- Experience of providing administrative and coordination support within a housing, environmental or facilities management environment is desirable.
Benefits
- 25 days annual leave (plus bank holidays) with the opportunity to buy and sell leave.
- Family‑friendly policies including generous paternity, maternity, shared parental and adoption leave plus 3 days paid urgent domestic leave.
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts.
- Health Cash Plan worth up to £1,700 per annum with cashback for dental, optical, physio and complementary therapies and more.
- Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and based on employee contributions).
- Learning and development opportunities.
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers.
You will be based at our Worcester office, conveniently located near Shrub Hill station, making it ideal for commuting by train. For those who drive, free on‑site parking is available. The role is full‑time, with a working pattern of 40 hours per week, Monday to Friday. Occasional travel to other offices and locations may be required to attend meetings.
Estates Co-ordinator in Worcester employer: Platform Housing
Join our dynamic team at Central Park, Worcester, where your role as an Estates Co-ordinator will not only contribute to the enhancement of environmental services but also offer you a supportive work culture that prioritises employee wellbeing and development. With generous benefits including 25 days annual leave, a robust pension scheme, and opportunities for professional growth, we are committed to creating a fulfilling workplace that empowers you to make a meaningful impact in our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Estates Co-ordinator in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the environmental sector, especially those who work in roles similar to Estates Co-ordinator. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its environmental initiatives. Show us you’re genuinely interested in making a difference in clean and safe communities – it’ll set you apart from the crowd!
✨Tip Number 3
Practice your communication skills! Since you'll be handling customer enquiries and complaints, being able to articulate your thoughts clearly and confidently is key. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Estates Co-ordinator in Worcester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Estates Co-ordinator role. Highlight your experience with ISO 14001 standards and any relevant administrative skills that match what we're looking for.
Showcase Your Customer Service Skills:Since you'll be advising and supporting customers, it's crucial to demonstrate your experience in handling enquiries and resolving issues. Share specific examples of how you've managed customer expectations in the past.
Be Detail-Oriented:We love candidates who pay attention to detail! Ensure your application is free from typos and clearly outlines your experience with maintaining accurate records and compliance documentation.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the team!
How to prepare for a job interview at Platform Housing
✨Know Your ISO 14001 Standards
Make sure you brush up on your knowledge of ISO 14001 standards before the interview. This role requires a demonstrable understanding, so be ready to discuss how you've applied these principles in past experiences or how you plan to implement them.
✨Showcase Your Administrative Skills
Prepare examples that highlight your experience in maintaining accurate records and compliance documentation. Think about specific situations where your organisational skills made a difference, and be ready to share those stories.
✨Customer Service is Key
Since you'll be advising and supporting customers, think of instances where you've successfully handled enquiries or complaints. Be prepared to explain your approach to resolving issues and managing expectations effectively.
✨Demonstrate Team Coordination Experience
This role involves coordinating with various teams, so come equipped with examples of how you've successfully worked within a team environment. Highlight any experience you have in scheduling, routing, or allocating work to show you're up for the task.
