At a Glance
- Tasks: Support older residents with housing management and enhance their wellbeing.
- Company: Join a supportive team dedicated to making a difference in retirement housing.
- Benefits: Enjoy 28 days leave, health plans, discounts, and a great pension scheme.
- Other info: Fixed term role until December 2026 with opportunities for growth.
- Why this job: Make a real impact in the lives of older people while developing your skills.
- Qualifications: Experience with vulnerable adults and strong communication skills are essential.
The predicted salary is between 31905 - 31905 £ per year.
Salary: Up to £31,905
Location: Droitwich
Basis: Full Time, Fixed term until 31st December 2026
Are you a Housing Officer looking to make a difference? Do you have a passion for Specialist Housing or Supported Living? We have an opportunity for a Retirement Housing Officer to join our specialist housing team based in Droitwich. In this role you will be mostly based at our Lullowfield House and The Cedars properties, however you will have the opportunity to work at other schemes and offices as required.
If you have experience working with people in sheltered housing, housing management, residential care, home care, social services, or health services and have worked with a range of voluntary and statutory agencies to secure and coordinate care and support for older people, then we want to hear from you!
This role is working 35 hours per week, Monday to Friday with no weekend working. You will also participate in an out of hours standby rota, a minimum of three times per year, to provide occasional phone-based support to our Retirement Living schemes. This role is on a fixed term contact until approximately 31st December 2026.
What could you be doing?
- Providing a housing and tenancy management service to maximise tenancy sustainment.
- Being a regular and flexible customer contact for the residents, providing practical and preventative support and advice.
- Signposting to specialist care and support services to maximise wellbeing, social interaction and minimise isolation.
- Providing effective building management, including property inspections, risk assessments, H&S monitoring and compliance checks.
- Responding, investigating and taking timely action to reported breaches of tenancy/leasehold agreements.
What are some things we need from you?
- Customer focused with experience of working with customers to solve complex issues.
- An awareness of working with vulnerable adults would be desirable.
- Great interpersonal skills, and used to communicating with people from diverse backgrounds.
- Keen to deliver high standards with an ability to look to improve services.
- Confidence using digital devices, ICT software and systems.
- An Enhanced DBS check is also required for this role.
- Full UK driving licence and access to your own vehicle.
What are some of our great benefits?
- 28 days annual leave (pro rata) with the opportunity to buy and sell leave.
- Family friendly policies.
- Medicash health plan membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts.
- Non-contributory Health & Wellbeing plans with cashback for dental, optical, physio and complementary therapies.
- Reward & Recognition scheme with retailer discounts and cash back.
- Pension Salary Sacrifice contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions).
- Supportive working environment with great learning and development opportunities.
If you would like any further information on the role or would like to arrange an informal chat, please feel free to contact recruitment@platformhg.com.
Retirement Housing Officer (Droitwich) employer: Platform Housing
Join our dedicated team as a Retirement Housing Officer in Droitwich, where you will have the opportunity to make a meaningful impact on the lives of older residents. We pride ourselves on fostering a supportive work culture that prioritises employee wellbeing, offering generous benefits such as 28 days annual leave, a comprehensive health plan, and robust learning and development opportunities. With a focus on customer service and community engagement, this role not only allows for personal growth but also contributes to enhancing the quality of life for those we serve.
