At a Glance
- Tasks: Create engaging content and manage communication projects to enhance customer experience.
- Company: Join Platform Housing Group, a team dedicated to safe homes and strong communities.
- Benefits: Part-time hours, competitive salary, and the chance to work from home.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Make a real difference in how we communicate with customers and support local communities.
- Qualifications: Experience in communications and a passion for customer service.
The predicted salary is between 36374 - 40415 £ per year.
12-month FTC, Part Time 21 hours per week £36,374 - £40,415 depending on experience. Home based with occasional travel to Worcester/Solihull offices for meetings as required.
Are you an experienced communications professional with a passion for providing excellent customer service? At Platform Housing Group, we're focused on what matters most: safe homes, reliable services and strong communities. We're looking for a Communications Business Partner to join us on a 12-month fixed-term contract to help deliver clear, customer-focused and locally relevant communications that support service delivery, strengthen trust and improve the experience of our customers.
This is a varied and rewarding role, working across customer communications, operational communications, campaigns and engagement activity. You'll help ensure our communications are clear, accessible and focused on what matters most to the people we're communicating with.
Key Responsibilities:- Developing customer‑focused content across a range of channels.
- Managing communications projects and balancing competing priorities.
- Building effective relationships with a wide range of stakeholders.
- Working in a fast‑paced environment where priorities can change quickly.
You'll be someone who enjoys variety, is confident working across different communication disciplines and is motivated by making a positive difference to customers and communities. This role is home-based, but you'll regularly spend time with colleagues across the business. Travel to our Birmingham and Worcester offices will be required, along with occasional travel to other locations as needed.
At Platform, you'll discover more than just a job. You'll join a team that cares about making a difference, values fresh thinking and supports people to do their very best work. If you're excited by the opportunity to help shape how a major housing organisation communicates with customers, supports local communities and delivers meaningful change, we'd love to hear from you.
Closing date for applications is 21st June; face‑to‑face interviews are scheduled to take place on 29th June or 1st July at our Birmingham Business Park or Worcester offices. We encourage early applications, as we may close the advert ahead of the advertised closing date if we receive a high volume of interest.
Communications Business Partner (Part Time 12 Month FTC) employer: Platform Housing
At Platform Housing Group, we pride ourselves on being an exceptional employer that prioritises the well-being of our employees while making a meaningful impact in the communities we serve. Our flexible, home-based working model allows for a healthy work-life balance, complemented by opportunities for professional growth and collaboration with a dedicated team. Join us to be part of a supportive culture that values innovation and customer-focused communication, all while contributing to safe homes and strong communities.
StudySmarter Expert Advice🤫
We think this is how you could land Communications Business Partner (Part Time 12 Month FTC)
✨Dive into Local PR Events
Get yourself to any local PR meetups or networking events in your area. These gatherings are perfect for making connections with professionals in the field, and you never know who might have a lead on a part-time gig with companies like Platform Housing!
✨Leverage Social Media
PR is all about visibility, so show off your skills on platforms like Twitter or LinkedIn. Share insights on current trends, engage with industry leaders, and tag companies you admire, like Platform Housing. It’s a great way to catch their eye and demonstrate your knowledge.
✨Volunteer for PR Projects
Look for opportunities to volunteer in PR roles, even if they’re unpaid. It’s a great way to get hands-on experience, build your portfolio, and make professional connections that could lead to part-time openings.
✨Tap into University Resources
If you're currently at uni, check on your career services for part-time PR opportunities. Many larger companies, including Platform Housing, keep an eye out for budding talent at universities. They might even have exclusive listings just for you!
We think you need these skills to ace Communications Business Partner (Part Time 12 Month FTC)
Some tips for your application 🫡
Make Your Passion Shine Through:In your cover letter, we want to see why you're into public relations! Share what draws you to the field and any relevant experiences, even if they're volunteer gigs or university projects. Show us your enthusiasm, and don't hold back on your stories!
Showcase Your Writing Skills:PR is all about strong communication! Include samples of your writing—whether that’s press releases, blog posts, or social media content—in your application. If you have a portfolio or something similar, definitely attach it. This is where you can truly demonstrate your flair for captivating content.
Tailor Your CV to the PR World:When crafting your CV, highlight any relevant coursework or projects that demonstrate your understanding of PR concepts. Include any internships, volunteer work, or even part-time roles where you had to communicate effectively or manage public relations tasks—this will help us see your fit for the role at Platform Housing.
Flexibility is Key:Since this is a part-time role, make sure to mention your availability clearly in your application. Are you a student juggling classes, or do you have other commitments? Being upfront about your schedule helps us plan better and shows that you’re considerate of our needs too. We want to find a mutually beneficial arrangement!
How to prepare for a job interview at Platform Housing
✨Know Your Buzzwords
Public relations is all about communication, so make sure you're up-to-date with the latest buzzwords and trends in the industry. Brush up on terms like 'media relations', 'stakeholder engagement', and 'crisis management', as they might come up in conversation with Platform Housing.
✨Show Off Your Portfolio
As you're applying for a part-time role, it’s crucial to showcase your past work. Prepare a portfolio with examples of press releases, media kits, or campaigns you've contributed to. This tangible evidence of your skills can set you apart and demonstrate your hands-on experience to Platform Housing.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions, like handling a PR crisis or managing a challenging client relationship. Think about past experiences where you've had to think on your feet, as these reflective examples will show your problem-solving abilities and how you work under pressure.
✨Highlight Your Flexibility
Since it's a part-time role, make sure to emphasise your availability and how you can fit into Platform Housing's schedule. Speak about your ability to manage multiple projects or juggle responsibilities, as the PR environment is fast-paced and needs someone who can adapt quickly.
