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- Tasks: Plan and schedule a multi-skilled trades workforce for property maintenance services.
- Company: Join Platform Property Care, part of the growing Platform Housing Group.
- Benefits: Full-time role with competitive pay, travel reimbursement, and free parking.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
- Why this job: Make a real impact in a fast-paced environment while delivering excellent customer service.
- Qualifications: Experience in building maintenance planning and strong IT skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Ready to make a real impact as a Work Planner? Are you an experienced Housing Maintenance and Repairs Work Planner/Scheduler? Are you someone who thrives in a fast-paced environment and ensures every job runs smoothly? Is delivering outstanding customer service second nature to you? Are you based in Worcestershire? If you answered YES to these then your next career move starts here.
Platform Property Care have an exciting opportunity for a Work Planner/Scheduler based in Worcestershire within our planning team that could be for you. In this key role, you will be working as part of a highly motivated team planning a multi-skill trades workforce to deliver planned and reactive M & E property maintenance services for our customers. Our team of Work Planners are central to delivering excellent customer service and ensuring repairs and installations are completed right first time.
This is a Full-Time role working 40 hours a week Monday to Friday 8:00 - 16:30.
What could you be doing?
- Responsible for planning an operational multi-skill trades workforce, maintaining contact with field teams, and liaising with customers.
- You will need to be highly organised, approachable, and a confident communicator.
- It is a busy role, juggling different priorities and you will need to remain calm under pressure, think on your feet and be able to work on your own initiative.
- You will excel in organising the engineers and scheduling property maintenance and repairs.
- You will also have the support of a great team around you.
Who we are looking for:
- Strong IT skills, particularly Outlook and Word.
- Experience of working in a building maintenance or construction administration team as a work planner or scheduler, planning a trades workforce is essential.
- Workforce (Engineers) planning and scheduling software experience (DRS is preferred).
- Some Technical Trades Knowledge would be advantageous.
- If you also have experience in planning an M & E workforce this would also be desirable.
This role involves planning a trades workforce across the Worcestershire area, so being based here is essential to provide the local knowledge needed for success.
Be Part of Something Bigger
Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear - we are growing fast, and we aim to achieve our plan through an engaged and highly skilled team.
This is a fantastic opportunity to make a real impact in a role that's central to our commitment to “Keeping the Promise” to our customers. If you are an experienced work planner and this sounds like the role for you, then please click Apply Now to complete an application and upload your CV.
Whist this role is home based, there will be an expectation that you will be able to travel to our Group Offices located in Birmingham Business Park, Solihull or Central Park, Worcester on an ad-hoc basis, and as required. There is a Team meeting every other month and there will be other infrequent travel required. Any required travel will be reimbursed in line with our current policy and current Inland Revenue Mileage rates. Car parking at our offices is free.
We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application.
Proud member of the Disability Confident employer scheme.
Work Planner (M & E Planning Team) in Worcester employer: Platform Housing Group
Contact Detail:
Platform Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work Planner (M & E Planning Team) in Worcester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Platform Property Care. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to planning and scheduling. Prepare some examples from your past experience that highlight your organisational skills and ability to handle pressure. We want you to shine!
✨Tip Number 3
Show off your tech skills! Since strong IT skills are essential for this role, be ready to discuss your experience with software like Outlook, Word, and any workforce planning tools you've used. If you’ve worked with DRS, make sure to mention it!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your enthusiasm and helps you figure out if the role is the right fit for you. Plus, it’s a great way to engage with the interviewers!
We think you need these skills to ace Work Planner (M & E Planning Team) in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Work Planner role. Highlight your experience in housing maintenance and scheduling, and don’t forget to mention any relevant software skills you have, especially if you’ve used DRS before!
Show Off Your Communication Skills: As a Work Planner, communication is key! In your application, give examples of how you've effectively liaised with teams and customers in the past. We want to see that you can keep everyone in the loop!
Keep It Organised: Just like in the role, your application should be well-organised. Use clear headings and bullet points to make it easy for us to read. A tidy application reflects your ability to manage tasks efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, it shows you’re keen on joining our team at Platform Property Care!
How to prepare for a job interview at Platform Housing Group
✨Know Your Stuff
Make sure you brush up on your knowledge of building maintenance and repairs. Familiarise yourself with the specific software mentioned in the job description, like DRS, and be ready to discuss how you've used similar tools in past roles.
✨Show Off Your Organisational Skills
Since this role involves juggling multiple priorities, prepare examples that showcase your organisational skills. Think about times when you successfully managed a busy schedule or coordinated a team effectively under pressure.
✨Communicate Like a Pro
As a Work Planner, you'll need to liaise with both customers and field teams. Practice clear and confident communication. You might even want to role-play common scenarios with a friend to get comfortable with articulating your thoughts.
✨Demonstrate Customer Service Excellence
Outstanding customer service is key in this role. Be ready to share specific examples of how you've gone above and beyond for customers in previous positions. Highlight your approach to resolving issues and ensuring satisfaction.