Platform Housing Group is seeking a Repairs & Maintenance Scheduler in Worcester. You will coordinate real-time scheduling for a mobile workforce, matching multi-skill trades to jobs and ensuring repairs are completed right first time.
The role focuses on delivering excellent customer service, maintaining smooth operations, and providing timely updates to customers, operatives, and the call centre. Based in Worcester, with on-site parking, you will support continuous service delivery.
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Real-Time Repairs Scheduler - Customer-First Ops Lead in Worcester employer: Platform Housing Group
Platform Housing Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a strong focus on community impact in Nottinghamshire and Leicestershire, employees benefit from a collaborative environment, ongoing training opportunities, and the chance to make a meaningful difference in residents' lives through efficient property repairs and maintenance.
