At a Glance
- Tasks: Support the Property Care Planning team with administrative activities and customer service.
- Company: Join a supportive team focused on delivering excellent property care.
- Benefits: Competitive salary, home-based work, and opportunities for professional growth.
- Other info: Fixed-term contract until August 2027 with occasional travel to Worcester office.
- Why this job: Make a difference by ensuring smooth operations and great customer experiences.
- Qualifications: Previous admin experience, strong communication skills, and IT proficiency.
The predicted salary is between 28072 - 28072 £ per year.
£25,265 - £28,072 per annum depending on experience. Home based within commutable distance of our Group office in Worcester with occasional travel for meetings as required.
We are looking for an Administrator to support our Property Care Planning team by managing administrative activities and delivering a great customer experience. Responsibilities include:
- Logging and completing repair tickets—including out of hours emergencies and subcontractor repairs—and sending confirmation details to operatives where applicable.
- Inputting timesheets, overtime forms, and out of hours payments for all PPC workforce, ensuring accurate records within a variety of IT systems.
- Creating and sending appointment letters, e‑mails, and other correspondence to support a customer‑focused service.
Qualifications:
- Previous experience of working in a similar administrative role.
- Customer focused approach.
- GCSE English and Maths or good standard of Maths and English.
- Housing experience would be ideal but not essential.
- Excellent time management and organisational skills, able to prioritise workload.
- Excellent written and verbal communication skills.
- Confident using IT systems and MS Office suite.
- Strong administration skills and attention to detail.
While this role is home based, you should be within a commutable distance to travel occasionally to our Group office located at Central Park, Worcester. This role is on a fixed‑term contract until August 2027.
Administrator in Worcester employer: Platform Housing Group
As an Administrator with our Property Care Planning team, you will enjoy a supportive and flexible work environment that prioritises employee well-being and professional growth. With a focus on delivering exceptional customer service, we offer opportunities for skill development and career advancement, all while working from home within a commutable distance to our vibrant Group office in Worcester. Join us to be part of a dedicated team that values your contributions and fosters a culture of collaboration and respect.
