At a Glance
- Tasks: Engage with communities, manage tenancies, and ensure neighbourhood safety.
- Company: Join a dedicated team focused on improving local neighbourhoods.
- Benefits: Generous leave, health cash plan, and employee discounts.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in social housing and strong communication skills required.
The predicted salary is between 38096 - 38096 £ per year.
Salary: Up to £38,096
Location: Cambridgeshire and South Lincolnshire
Basis: Permanent, Full-Time
Are you passionate about making a difference and improving our Neighbourhoods? Our Neighbourhood Officers are at the heart of what we do as an organisation. We have a great opportunity for a Neighbourhood Officer to join the Localities team providing a comprehensive housing management service, working with communities and neighbourhoods around South Lincolnshire and Cambridgeshire, including locations such as Wisbech, West Lynn and Ramsey.
What could you be doing as one of our Neighbourhood Officers?
- Visiting customers to provide advice, review tenancies and identify any problems.
- Regularly inspecting estates, raising, reporting and monitoring health and safety or safeguarding concerns to successful conclusion.
- Playing a key role in developing strong relationships within local communities, working collaboratively with other agencies and Platform colleagues.
- Managing and investigating tenancy issues such as anti‑social behaviour, condition of property, fly‑tipping or safeguarding concerns.
- Undertaking new tenancy sign‑ups and accompanying viewings for new homes.
What are some things that we need from you?
- Experience working in the social housing sector, particularly with a background of dealing with tenancy management, ASB and safeguarding.
- Ability to work closely with customers to tackle complex issues.
- Proactive, organised and able to prioritise time to meet time‑frames.
- Excellent communication skills and a customer‑focused approach, understanding the importance of delivering a high standard of service.
- Regular travel required. Driving licence and use of your own vehicle or alternative means of getting to the required locations is essential.
- Ideally based in South Lincolnshire or Cambridgeshire due to the travel required around the patch.
- Basic DBS check required.
What are some of our great benefits?
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave.
- Family‑friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave.
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts.
- Health Cash Plan worth up to £1,700 p/a with cashback for dental, optical, physio and complementary therapies and more.
- Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions).
- Learning and Development opportunities.
- Salary sacrifice electric vehicle scheme.
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers.
If this sounds like the ideal role for you and you'd like to find out more about this opportunity, please contact recruitment@platformhg.com or click Apply.
Neighbourhood Officer (Cambridgeshire and South Lincolnshire) in Wisbech employer: Platform Housing Group
As a Neighbourhood Officer with us, you'll be part of a dedicated team committed to enhancing the quality of life in our communities across Cambridgeshire and South Lincolnshire. We offer a supportive work culture that prioritises employee wellbeing, with generous leave policies, comprehensive health benefits, and opportunities for professional development. Join us to make a meaningful impact while enjoying a rewarding career in a vibrant and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Officer (Cambridgeshire and South Lincolnshire) in Wisbech
✨Tip Number 1
Get to know the company! Research Platform Housing Group and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference in the neighbourhoods.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local community events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Neighbourhood Officer, like dealing with anti-social behaviour or tenancy issues. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Neighbourhood Officer (Cambridgeshire and South Lincolnshire) in Wisbech
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in social housing, especially around tenancy management and ASB. We want to see how your skills align with what we do at StudySmarter!
Show Your Passion:Let your enthusiasm for improving neighbourhoods shine through! Share specific examples of how you've made a difference in your previous roles. We love seeing candidates who are genuinely passionate about community work.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Platform Housing Group
✨Know Your Neighbourhoods
Familiarise yourself with the areas you'll be working in, like Wisbech and Ramsey. Understanding local issues and community dynamics will show your passion for making a difference and help you connect with the interviewers.
✨Showcase Your Experience
Be ready to discuss your background in social housing, especially around tenancy management and anti-social behaviour. Prepare specific examples of how you've tackled complex issues in the past to demonstrate your problem-solving skills.
✨Communicate Clearly
Excellent communication is key for a Neighbourhood Officer. Practice articulating your thoughts clearly and concisely. Consider role-playing common scenarios you might face in the role to showcase your customer-focused approach.
✨Demonstrate Proactivity
Highlight your organisational skills and ability to prioritise tasks. Share examples of how you've taken initiative in previous roles, whether it’s managing inspections or collaborating with other agencies to resolve issues.
