At a Glance
- Tasks: Support community safety by managing anti-social behaviour cases and presenting in court.
- Company: Join a friendly and supportive Localities and Community Safety team.
- Benefits: Enjoy up to 28 days leave, health cash plan, and family-friendly policies.
- Other info: Flexible working hours and opportunities for professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in court applications and working with diverse communities is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Community Safety Officer to join our friendly and supportive Localities and Community Safety team. From day one, you will be part of a well‑respected and supportive team. You will also have the flexibility to control your own working day, and you will work on a variety of different cases across our Platform localities.
Responsibilities
- The Community Safety Officer will be responsible for preparing legal documents and gathering evidence for court proceedings.
- You will check that all processes and procedures have been followed.
- You will present cases during court proceedings and attend relevant multi‑agency meetings to present case updates.
- You will use a broad range of approaches to manage complex cases through to a satisfactory conclusion.
- You will take the lead on legal proceedings and tenancy enforcement issues offering support to our wider team regarding anti‑social behaviour issues.
- You will build long‑standing relationships with local authorities, Police Services, and all other partner agencies.
Experience and Qualifications
- Experience of court applications for civil and non‑rental cases, such as anti‑social behaviour, hate crime, fraud.
- Experience of representing cases in court.
- Experience working in social housing.
- Experience working closely with third‑party agencies to tackle complex issues.
- Experience working with people from diverse backgrounds.
- Proactive approach and ability to prioritise your time to meet timeframes.
- Excellent communication skills and a customer‑focused approach, understanding the importance of delivering a high standard of service.
- Role involves some travel. A driving licence and use of your own vehicle or alternative means of getting to the required locations is essential.
- Basic DBS check required.
Equal Opportunity
A Disability Confident employer offers an interview to any applicant with a disability who meets the minimum criteria for the role. The employer may limit interview numbers in high‑volume recruitment periods.
Benefits
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave.
- Family‑friendly policies including generous paternity, maternity, shared parental, adoption leave plus 3 days paid urgent domestic leave.
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts.
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies.
- Pension scheme with minimum employee contributions up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions).
- Learning and development opportunities.
- Salary sacrifice electric vehicle scheme.
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers.
Community Safety Officer (Anti-Social Behaviour) in Solihull employer: Platform Housing Group
Join our dedicated Localities and Community Safety team as a Community Safety Officer, where you will enjoy a supportive work environment that values flexibility and personal growth. With generous benefits such as up to 28 days of annual leave, family-friendly policies, and a comprehensive health cash plan, we prioritise your well-being and professional development. Our commitment to fostering strong relationships with local authorities and partner agencies ensures that you will be making a meaningful impact in the community while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Community Safety Officer (Anti-Social Behaviour) in Solihull
✨Tip Number 1
Network like a pro! Get out there and connect with people in the community safety field. Attend local events, join relevant groups on social media, and don’t be shy to reach out to professionals for a chat. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to community safety and anti-social behaviour. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence!
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, whether at networking events or interviews, highlight your experience with court applications and working with diverse communities. Make sure they see how you can bring value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage directly with us. Let’s get you that Community Safety Officer role!
We think you need these skills to ace Community Safety Officer (Anti-Social Behaviour) in Solihull
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience with anti-social behaviour and court applications. We want to see how your skills align with the role of a Community Safety Officer, so don’t hold back on showcasing relevant examples!
Showcase Your Communication Skills:As a Community Safety Officer, you'll need excellent communication skills. Use your written application to demonstrate this by being clear and concise. We appreciate a well-structured application that reflects your ability to communicate effectively.
Highlight Your Teamwork Experience:Since you’ll be working closely with various agencies, it’s important to show us your experience in collaborative environments. Share examples of how you've successfully worked with others to tackle complex issues, as this is key for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at Platform Housing Group
✨Know Your Legal Stuff
Brush up on the legal processes related to anti-social behaviour and court applications. Being able to discuss specific cases or legislation during your interview will show that you’re not just familiar with the role, but that you’re genuinely passionate about it.
✨Showcase Your Communication Skills
As a Community Safety Officer, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully communicated complex information in the past, whether in court or during multi-agency meetings. This will highlight your customer-focused approach.
✨Demonstrate Your Proactive Nature
Think of instances where you took the initiative to resolve issues or improve processes. Share these stories during your interview to illustrate your proactive approach and ability to manage time effectively, especially when dealing with complex cases.
✨Build Rapport with Interviewers
Remember, you're not just being assessed for your skills but also for how well you fit into the team. Be friendly, approachable, and engage with your interviewers. Ask them about their experiences in the team to show your interest in building long-standing relationships, just like you would in the role.
