At a Glance
- Tasks: Be the friendly face of our sales team, managing customer enquiries and supporting the sales process.
- Company: Join a growing company that values teamwork and customer satisfaction.
- Benefits: Enjoy up to 28 days annual leave, health cash plan, and learning opportunities.
- Other info: This is a home-based role with weekly office visits for team collaboration.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in sales administration and excellent communication skills are essential.
The predicted salary is between 27000 - 33000 £ per year.
We're looking for a confident, friendly and organised Sales Administrator to join our growing team! In this role, you'll be the first point of contact for customer enquiries, building positive relationships with customers and handling calls and enquiries with confidence, warmth and professionalism. You’ll support our Shared Ownership sales process by managing incoming queries, progressing legal documentation for signing and sealing, and helping to ensure every customer interaction reflects the high standards we set as a team.
Your day-to-day work will also involve processing purchase orders and invoices, taking reservation payments, updating internal systems, and liaising with various departments to make sure everything runs smoothly behind the scenes. You’ll also be in regular contact with senior stakeholders and our legal teams to help support key milestones in the sales journey.
Why join us? This is a great opportunity to develop your understanding of our sales strategy, products, and customer journey — all while being part of a team that genuinely takes pride in delivering great outcomes.
Some things we need from you:
- Experience in a sales administration role, with a strong focus on working closely with customers
- Strong organisational skills, with the ability to manage priorities and meet deadlines
- Excellent communication skills, with confidence communicating effectively with customers and colleagues
- Excellent attention to detail and a high level of accuracy in all aspects of your work
- Good working knowledge of Microsoft Office packages, including Excel, Word and Outlook
- An engaging and professional telephone manner, with the ability to handle customer enquiries effectively
This is a home-based role, with a requirement to travel to Group offices and other locations for meetings, training and other business needs as required. You’ll also be required to attend our Birmingham Business Park office on a weekly basis to support the team with contracts and leases.
Some of the great benefits we can offer you:
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)
- Learning and Development opportunities
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
Ready to take the next step? If you're organised, customer-focused and ready to make a real difference to our customers and team, we'd love to hear from you. For more information, please refer to the attached job description or contact Ryan Harris, Area Sales Manager, at Ryan.Harris@platformhg.com. Interviews will be held via Microsoft Teams from 2 September, with shortlisted applicants contacted to arrange a suitable time.
Sales Administrator employer: Platform Housing Group
Platform Housing Group is an excellent employer that values its team members and fosters a supportive work culture. With a commitment to employee growth, you will have opportunities to develop your skills while contributing to the community in Solihull and Birmingham. Enjoy the benefits of a full-time role with a focus on high standards and customer service, all within a dynamic environment that prioritises teamwork and job satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Platform Housing Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Platform Housing Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Platform Housing Group:When writing your cover letter, make sure to tailor your message specifically for Platform Housing Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Platform Housing Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Platform Housing Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Platform Housing Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Platform Housing Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
