Platform Housing Group is recruiting a Customer Service Team Manager to lead a home-based team delivering high-quality customer service across phone and digital channels. You will coach, monitor and motivate Advisors, ensuring performance targets are met while supporting development and training needs.
Occasional travel to our Birmingham Business Park office is required. The role emphasizes effective leadership, performance management, and a commitment to customer satisfaction within a dynamic,
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Remote Customer Service Team Manager (Travel Required) employer: Platform Housing Group
Platform Housing Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a strong focus on community impact in Nottinghamshire and Leicestershire, employees benefit from a collaborative environment, ongoing training opportunities, and the chance to make a meaningful difference in residents' lives through efficient property repairs and maintenance.
