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- Tasks: Support residents aged 55+ to live independently and safely in their homes.
- Company: Join Platform Housing Group, a not-for-profit dedicated to community engagement and housing development.
- Benefits: Flexible shifts, sleep-in allowance, and valuable experience in the housing or care sector.
- Why this job: Make a real difference in people's lives while gaining essential skills and experience.
- Qualifications: Experience with older adults, excellent communication skills, and ability to travel between sites.
- Other info: Enhanced DBS required; ideal for those seeking flexible work alongside studies.
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Relief Housing Tenancy Support Worker Worcestershire, Malvern
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Client:
Platform Housing Group
Location:
Malvern, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
7ede1a558998
Job Views:
6
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
The Vacancy
Platform Housing Group is a not-for-profit organisation that reinvests profits into building more homes and engaging with communities.
We are looking for compassionate and reliable individuals to join our relief pool as Relief Housing Tenancy Support Workers, providing essential cover across our supported housing schemes for our residents aged 55 and over.
In this flexible, relief role, you will play a key part in supporting residents to live safely and independently. The work is varied and may include responding to emergency calls, carrying out welfare checks, completing basic health and safety tasks, and ensuring general tenancy and scheme-related responsibilities are met.
Shifts vary depending on need and include daytime hours, overnight sleep-in shifts (sleep in allowance of £71.77 per sleep in). You’ll be expected to cover holidays and sickness with the expectation you’ll be able available with notice where possible.
This is a valuable opportunity to gain experience in the housing or care sector. Three Relief workers are needed to cover our three schemes in the Worcestershire area. Relief workers must be able to travel to multiple schemes within these areas. Opportunities may be available to work across Worcestershire and Herefordshire.
About You
You\’ll be flexible, dependable, and confident working independently. You’ll feel comfortable supporting older people and will remain calm and reassuring in emergency situations.
You’ll have excellent people skills, great communication skills and ensure the best customer service is delivered to our residents. You’ll have experience of working with people over 55 and have some understanding of their needs.
You’ll also be able to travel between the sites in Worcestershire to meet the needs of the role. In addition, you’ll also be comfortable in lone working.
This role will be ideal if you’re looking to gain experience alongside other commitments.
Please note an Enhanced DBS will be required and ability to travel across the three sites.
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Relief Housing Tenancy Support Worker Worcestershire employer: Platform Housing Group
Contact Detail:
Platform Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Housing Tenancy Support Worker Worcestershire
✨Tip Number 1
Familiarise yourself with the specific needs of older residents. Understanding their challenges and preferences will help you connect better during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in care or housing support roles. Be ready to share specific examples of how you've successfully supported individuals, especially those over 55, in your conversations with us.
✨Tip Number 3
Prepare to discuss your flexibility and availability. Since this is a relief role, being able to show that you can adapt to varying shifts and cover for others will make you a more attractive candidate.
✨Tip Number 4
Research Platform Housing Group and its values. Being knowledgeable about our mission and how we engage with communities will allow you to align your answers with our goals during the interview process.
We think you need these skills to ace Relief Housing Tenancy Support Worker Worcestershire
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Relief Housing Tenancy Support Worker position. Tailor your application to highlight relevant experiences that align with the role.
Highlight Relevant Experience: Emphasise any previous experience you have working with older adults or in a housing support role. Use specific examples to demonstrate your skills in communication, empathy, and crisis management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting older people and your understanding of their needs. Make sure to explain why you want to work with Platform Housing Group and how you can contribute to their mission.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Platform Housing Group
✨Show Your Compassion
As a Relief Housing Tenancy Support Worker, empathy is key. Be prepared to share examples of how you've supported older individuals in the past, demonstrating your understanding of their needs and your ability to provide reassurance in challenging situations.
✨Highlight Your Flexibility
This role requires adaptability due to varying shifts and locations. Discuss your previous experiences where you had to adjust quickly to changing circumstances or work schedules, showcasing your reliability and willingness to step in when needed.
✨Demonstrate Strong Communication Skills
Effective communication is crucial in this position. Prepare to discuss how you’ve successfully communicated with residents, especially those over 55, and how you ensure that their concerns are heard and addressed promptly.
✨Prepare for Emergency Scenarios
Since the role involves responding to emergency calls, think about potential scenarios you might face. Be ready to explain how you would handle such situations calmly and effectively, ensuring the safety and well-being of the residents.