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- Tasks: Schedule repairs in real-time and ensure smooth operations for our trades team.
- Company: Leading property maintenance firm with a focus on customer service.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join us to make a real impact while keeping services on track.
- Qualifications: Proven scheduling experience and a strong customer focus.
- Other info: Dynamic role based in Worcester, Redditch, Droitwich, and Kidderminster.
The predicted salary is between 30000 - 42000 £ per year.
A leading property maintenance firm is seeking a skilled Scheduler based in Worcester, Redditch, Droitwich, and Kidderminster. In this role, you will be responsible for real-time scheduling and ensuring smooth operations, providing excellent customer service, and supporting a multi-skilled trades workforce. If you have proven scheduling experience and a strong customer focus, we encourage you to apply and make a meaningful impact in our team.
Real-Time Repairs Scheduler: Keep Service On Track in Redditch employer: Platform Housing Group
Contact Detail:
Platform Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Real-Time Repairs Scheduler: Keep Service On Track in Redditch
✨Tip Number 1
Network like a pro! Reach out to people in the property maintenance industry on LinkedIn or local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common scheduling scenarios. Think about how you'd handle real-time scheduling challenges and customer service situations. This will show your potential employer that you're ready to hit the ground running!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. When you find a role that excites you, tailor your approach and highlight how your skills can help keep their service on track.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Real-Time Repairs Scheduler: Keep Service On Track in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your scheduling experience and customer service skills. We want to see how your background aligns with the role of a Real-Time Repairs Scheduler, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to keeping service on track. We love seeing genuine enthusiasm for the position!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in a role that requires real-time decision-making. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Platform Housing Group
✨Know Your Scheduling Tools
Familiarise yourself with common scheduling software and tools used in property maintenance. Be ready to discuss your experience with these tools and how you’ve used them to optimise operations in previous roles.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer inquiries or complaints in the past. Highlight your ability to maintain a positive attitude and provide solutions, as excellent customer service is key in this role.
✨Understand the Company’s Operations
Research the property maintenance firm and understand their services and operational challenges. This will help you tailor your answers and demonstrate your genuine interest in contributing to their success.
✨Prepare for Scenario-Based Questions
Anticipate questions that ask how you would handle specific scheduling scenarios. Think through potential challenges, such as last-minute cancellations or urgent requests, and be ready to explain your thought process and decision-making.
