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- Tasks: Schedule repairs in real-time and ensure smooth operations for our trades team.
- Company: Join a leading property maintenance firm with a strong community focus.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference by keeping services on track and enhancing customer satisfaction.
- Qualifications: Experience in scheduling and a passion for excellent customer service.
- Other info: Dynamic work environment with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading property maintenance firm is seeking a skilled Scheduler based in Worcester, Redditch, Droitwich, and Kidderminster. In this role, you will be responsible for real-time scheduling and ensuring smooth operations, providing excellent customer service, and supporting a multi-skilled trades workforce. If you have proven scheduling experience and a strong customer focus, we encourage you to apply and make a meaningful impact in our team.
Real-Time Repairs Scheduler: Keep Service On Track employer: Platform Housing Group
Contact Detail:
Platform Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Real-Time Repairs Scheduler: Keep Service On Track
✨Tip Number 1
Network like a pro! Reach out to people in the property maintenance industry, especially those who work in scheduling. You never know who might have a lead on a job or can give you insider tips on what employers are looking for.
✨Tip Number 2
Prepare for interviews by practising common scheduling scenarios. Think about how you would handle real-time scheduling challenges and customer service situations. This will show potential employers that you're ready to hit the ground running!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and skills. Use our website to find roles that excite you and match your experience. Tailor your approach to each company to stand out from the crowd!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your commitment to providing excellent customer service.
We think you need these skills to ace Real-Time Repairs Scheduler: Keep Service On Track
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your scheduling experience and customer service skills. We want to see how your background aligns with the role of a Real-Time Repairs Scheduler, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to keeping service on track. We love seeing genuine enthusiasm for the position.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be coordinating with a multi-skilled trades workforce!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Platform Housing Group
✨Know Your Scheduling Tools
Familiarise yourself with common scheduling software and tools used in property maintenance. Be ready to discuss your experience with these tools and how you’ve used them to optimise operations in the past.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer inquiries or complaints in previous roles. Highlight your ability to maintain a positive attitude and ensure customer satisfaction, as this is crucial for the Scheduler position.
✨Understand the Company’s Operations
Research the property maintenance firm and understand their services and operational challenges. This will help you tailor your answers to show how you can contribute to their specific needs and improve their scheduling processes.
✨Prepare for Scenario-Based Questions
Anticipate questions that ask how you would handle real-time scheduling challenges. Think of scenarios where you had to adapt quickly and keep service on track, and be ready to share those experiences during the interview.
