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- Tasks: Support residents' wellbeing and manage tenancies in a friendly environment.
- Company: A dedicated housing organisation focused on enhancing residents' lives.
- Benefits: Flexible part-time hours with a chance to make a real difference.
- Why this job: Empower residents and contribute to their safety and happiness.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Join a supportive team and enjoy meaningful interactions every day.
The predicted salary is between 13 - 16 £ per hour.
A housing organization is seeking a part-time Retirement Housing Officer to join their Specialist Housing team in Malvern. The role involves providing tenancy management and support to residents, ensuring their wellbeing and safety.
You will need experience in a customer-facing role and excellent communication skills. A driving license and Enhanced DBS check are required.
This position offers an average of 25 hours per week and the ability to positively impact residents' lives.
Retirement Housing Officer — Empower Residents & Wellbeing in Malvern employer: Platform Housing Group
Contact Detail:
Platform Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retirement Housing Officer — Empower Residents & Wellbeing in Malvern
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. You never know who might have a lead on a role that’s perfect for you, especially for a position like Retirement Housing Officer.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenancy management and resident wellbeing. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills! During interviews, share specific examples of how you've effectively supported customers in previous roles. This will highlight your suitability for the Retirement Housing Officer position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Retirement Housing Officer — Empower Residents & Wellbeing in Malvern
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and any relevant skills that align with the Retirement Housing Officer position. We want to see how you can empower residents and contribute to their wellbeing!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting residents and how your background makes you a great fit for our Specialist Housing team. Let us know what drives you!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure to demonstrate your ability to connect with people in both your CV and cover letter. We love seeing examples of how you've effectively communicated in past roles!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Platform Housing Group
✨Know Your Stuff
Make sure you understand the role of a Retirement Housing Officer. Brush up on tenancy management and how to support residents' wellbeing. Familiarise yourself with the specific needs of older adults and how you can positively impact their lives.
✨Showcase Your Communication Skills
Since excellent communication is key, prepare examples from your past experiences where you've effectively interacted with customers or clients. Think about how you’ve handled difficult conversations or provided support in challenging situations.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to the role. Practice responding to situations like dealing with a resident's complaint or ensuring their safety. This will show your problem-solving skills and empathy.
✨Highlight Your Flexibility
With part-time hours, it’s important to demonstrate your flexibility. Talk about your availability and willingness to adapt to the needs of the residents and the team. This shows you're committed to providing the best support possible.
