At a Glance
- Tasks: Prepare tenancy paperwork and manage the Lettings inbox in a fast-paced environment.
- Company: Join Platform Housing Group, a leading social housing association in the Midlands.
- Benefits: Enjoy up to 28 days leave, health cash plan, and a supportive work culture.
- Other info: Home-based role with occasional office meetings and excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic team.
- Qualifications: Experience in lettings or administration with strong communication and attention to detail.
The predicted salary is between 26718 - 26718 £ per year.
Salary: Up to £26,718
Location: Home Based (Midlands)
Basis: Permanent, Full Time
Do you have a background in Lettings or Administration? Platform Housing Group are one of the largest housing associations in the Midlands. Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offers employees an inclusive and supportive environment with excellent benefits and family friendly policies.
We have a fantastic opportunity to join our Lettings team as an Administrator. This role is high paced and well suited to someone who can think on their feet and handle a changing workflow.
What could you be doing?
- As an Administrator for the Lettings team, you will prepare tenancy paperwork for new customers and effectively manage the Lettings inbox.
- You will ensure that all invoices are coded correctly with council tax exemptions being applied.
- You will also need to make sure all the new tenancy documentation is up to date and that our new tenants understand the process and timeline.
- You will support the team in obtaining supporting documentation in respect of housing applications.
- Whilst this is a home-based role, the Administrator will occasionally be required to travel to our Worcester or Solihull offices for team meetings.
- During the induction process, office working may be required more due to training requirements, however this will be discussed with your line manager.
What are some things that we need from you?
- Previous experience within social housing, lettings or voids management would be advantageous, however we will also consider anyone with administration experience from a similar background.
- You will have great communication skills and the ability to use appropriate communication style depending on the needs of the audience.
- Accuracy and attention to detail is paramount to your success within the role.
- This role is high paced and therefore we are looking for someone with proven experience of maintaining high accuracy in a fast-paced environment.
- As this is a fast-paced role you will need to have the ability to prioritise a busy workload.
- Due to the requirement for some office-based working, we would require candidates to be based near to our Worcester or Birmingham Business Park office.
- The role will require a basic DBS check.
What are some of our great benefits?
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave.
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave.
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts.
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more.
- Pension scheme with employee contributions of up to 6% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions).
- Learning and Development opportunities.
- Salary sacrifice electric vehicle scheme.
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers.
If this sounds like the role for you and you want to find out more, please contact.
Lettings Administrator employer: Platform Housing Group
Platform Housing Group is an excellent employer that values its team members and fosters a supportive work culture. With a commitment to employee growth, you will have opportunities to develop your skills while contributing to the community in Solihull and Birmingham. Enjoy the benefits of a full-time role with a focus on high standards and customer service, all within a dynamic environment that prioritises teamwork and job satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Administrator
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Platform Housing Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Platform Housing Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Platform Housing Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Administrator role at Platform Housing Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Platform Housing Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Platform Housing Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Platform Housing Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Platform Housing Group.
