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- Tasks: Provide exceptional service to residents and visitors while ensuring safety and community engagement.
- Company: A leading social housing association dedicated to enhancing community living.
- Benefits: Generous annual leave, health plans, pension contributions, and flexible working hours.
- Why this job: Make a real difference in people's lives while building strong community connections.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: Join a supportive team in a dynamic environment with growth opportunities.
The predicted salary is between 25000 - 32000 £ per year.
A large social housing association in Leicester seeks a High-Rise Coordinator to provide top-notch service to residents and visitors. This full-time role includes security monitoring, handling emergencies, and building community connections.
Ideal candidates have customer service experience and strong communication skills. The position offers extensive benefits like annual leave, health plans, and pension contributions. Flexibility in working hours is essential.
High-Rise Concierge & Community Liaison in Leicester employer: Platform Housing Group
Contact Detail:
Platform Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land High-Rise Concierge & Community Liaison in Leicester
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the housing association on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show off your customer service skills in interviews. Prepare examples of how you've handled tricky situations or built community connections. We want to see that you can bring that top-notch service vibe!
✨Tip Number 3
Be flexible and ready to adapt. Since the role requires flexibility in working hours, let them know you're open to different shifts. It shows you're committed and ready to jump in when needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources there to help you ace the process!
We think you need these skills to ace High-Rise Concierge & Community Liaison in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any customer service experience you have. We want to see how you've gone above and beyond for residents or clients in the past!
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively. Remember, we’re looking for someone who can connect with our community!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the High-Rise Concierge & Community Liaison role. Mention specific aspects of the job description that excite you and how you fit the bill.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Platform Housing Group
✨Know Your Community
Familiarise yourself with the local community and the specific needs of residents in high-rise living. This will show your potential employer that you’re not just interested in the job, but also in making a positive impact on the community.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about situations where you resolved conflicts or went above and beyond for a client, as this role heavily relies on those skills.
✨Demonstrate Flexibility
Since flexibility in working hours is essential, be ready to discuss your availability and how you can adapt to the needs of the role. Highlight any previous experiences where you successfully managed varying schedules.
✨Practice Communication Scenarios
As strong communication skills are key, practice responding to common scenarios you might face as a concierge. This could include handling emergencies or engaging with residents. Clear, confident communication will set you apart.