At a Glance
- Tasks: Lead a dynamic trades team to deliver top-notch housing repairs and maintenance.
- Company: Join Platform Property Care, a forward-thinking company dedicated to community service.
- Benefits: Enjoy a competitive salary, generous holiday, and great perks like a van and healthcare.
- Other info: Mobile role with opportunities for training and career growth across various locations.
- Why this job: Make a real difference in people's homes while developing your leadership skills.
- Qualifications: Trade qualification and experience in customer-focused environments are essential.
The predicted salary is between 39823 - 39823 £ per year.
Location: Mobile – Covering Hereford & Leominster
Salary: £39,823 per annum
Build your career at Platform Property Care. Platform Property Care now have a great opportunity for an experienced Trades Supervisor to join the leadership team in Herefordshire to support delivery of responsive repairs and voids in this area, ensuring our customer's homes are maintained and repaired to a great standard.
What could you be doing?
You will be supervising a remote multi-skill trades team, providing practical and technical support, and assisting the Service Manager to deliver the operational objectives ensuring all works are completed efficiently and effectively whilst engaging the team to bring their best. By analysing data and measuring performance, you will work closely with the trade's teams and your Service Manager to support a customer focussed maintenance service, delivering Repairs meeting the required SLAs. You will also assist the Service Manager with the completion of daily, weekly, and monthly business objectives. In conjunction with the Service Manager, your focus will be to support, coach, motivate and engage the team to achieve service objectives, embedding the Bring Your Best Values, and promoting a customer centric approach of ‘value for money' and ‘right first time.'
Key responsibilities:
- Conducting monthly 1-2-1s
- Holding absence meetings
- Supporting with and holding HR meetings
- Performance monitoring
- Resource allocation and monitoring
- Reporting relevant information to the Service Manager and escalating when required
You will be given full training on these people‑focussed activities, we just need you to bring the enthusiasm and determination to lead your team to meet and deliver against our SLA.
Working conditions:
This mobile role is based in Hereford and Leominster – so you will need to live within this area, but will require occasional travel to other regional sectors as required. This could include training and meetings at other locations including Birmingham, Worcester, Leicester, Louth, Skegness, or Matlock.
Benefits:
- Basic salary of £39,823 per annum
- 25 days holiday plus opportunity to buy additional 5 days leave
- Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
- PPC Van + Fuel Card
- Mobile phone, iPad & lone worker device provided
- Access to free healthcare and dental plan through Medicash
Qualifications and experience:
- A suitable trade qualification – this is essential (e.g. NVQ L2 Carpentry)
- Experience of working within a customer focussed environment
- Social Housing repairs or voids experience
- Ability to make key decisions, comfortable with responsibility and accountability for successful outcomes in service delivery
- Demonstrable experience of supervising or managing a multi-skill trades team and leading by example is desirable
- Excellent problem‑solving ability, a solutions‑focussed approach and comfortable working within a continuous improvement environment
- Strong communication skills with the ability to develop good working relationships
- IT Literacy is a must, experience with EXCEL and other Microsoft packages
- As this is a mobile role a full current valid driving licence is essential
- As you will be working within Customer's homes this role requires a DBS check.
If you'd like to find out more, please contact Ben Pugh, Service Manager, at ben.pugh@platformhg.com for a chat. We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application.
Trades Supervisor - Housing Maintenance/Repairs in Hereford employer: Platform Housing Group
At Platform Property Care, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment for our Trades Supervisors. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside competitive benefits such as a generous pension scheme and access to healthcare plans. Our culture promotes teamwork and customer-centric values, ensuring that you can lead your team effectively while making a meaningful impact in the community of Herefordshire.
StudySmarter Expert Advice🤫
We think this is how you could land Trades Supervisor - Housing Maintenance/Repairs in Hereford
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Trades Supervisor - Housing Maintenance/Repairs in Hereford
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Platform Housing Group's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Platform Housing Group. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Platform Housing Group
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Platform Housing Group.
