At a Glance
- Tasks: Lead customer insight initiatives and leverage data to enhance services for residents.
- Company: Platform Housing Group, dedicated to improving community living through innovation.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a forward-thinking team committed to evidence-based improvements.
- Why this job: Make a real difference by using data to influence positive change in the community.
- Qualifications: Experience in customer insight, data analysis, and strong leadership skills.
The predicted salary is between 59400 - 72600 £ per year.
Platform Housing Group is recruiting a Customer Insight & Intelligence Manager to establish and lead its customer insight capability.
You will combine customer insight, business intelligence and AI to drive smarter decisions that improve services and outcomes for residents.
You will connect data from multiple sources, translate it into actionable recommendations, and influence senior leaders to embed evidence-based improvements across the organisation.
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Head of Customer Insight & Intelligence employer: Platform Housing Group
Platform Housing Group is an excellent employer that values its team members and fosters a supportive work culture. With a commitment to employee growth, you will have opportunities to develop your skills while contributing to the community in Solihull and Birmingham. Enjoy the benefits of a full-time role with a focus on high standards and customer service, all within a dynamic environment that prioritises teamwork and job satisfaction.
