At a Glance
- Tasks: Respond to falls alerts and provide support to individuals in need across Worcestershire.
- Company: Join a dedicated team contracted by the NHS to make a real difference.
- Benefits: Competitive pay, generous leave, health cash plan, and employee discounts.
- Other info: Flexible on-call shifts with excellent career development opportunities.
- Why this job: Make a positive impact in your community while working flexibly from home.
- Qualifications: Confident communicator with empathy; caregiving experience preferred.
The predicted salary is between 13.45 - 13.45 £ per hour.
Salary: £13.45 per hour + £7,007 annually for on call payment + car allowance
Location: Worcestershire
Basis: Fixed term until 31st May 2027, part time working on an on‑call rota
We're looking for someone to join us and help make a real difference! Our Falls Response Service operates across Worcestershire and our dedicated team provides an On Call Service responding to non‑injured people who have fallen at home. We are contracted by the NHS to provide this service.
You will be providing a valuable service to people and communities within Worcestershire. You will be the first point of contact for all “fall and no response calls” from Alarm Monitoring Centre operators where no injury to the person is suspected. You will be working from the comfort of your own home and respond to calls directed to you, working as part of a team you will attend the residence of our customers and use specialist equipment to help lift them and provide any minor aftercare required. This role is on a fixed-term contract until 31st May 2027.
What are the shift patterns for this role?
This role operates on an on‑call basis, with Falls Responders covering 12‑hour on‑call shifts as part of a planned rota. Over a 3‑week period, you will have 14 on‑call shifts. During each 12‑hour on‑call shift you will be expected to respond to falls alerts, attend incidents, and manage each call through to resolution. While on call, you will work a minimum of 4 hours per shift, although this may be more depending on service demand. The contractual hours for this post are 20 hours per week. You will be paid your hourly rate for all time spent actively working and will also receive an on‑call payment for the period you are on call. A high degree of flexibility is required, as the on‑call rota provides 24‑hour cover, Monday to Sunday, including evenings, overnight periods, weekends, and bank holidays.
What are some things that we need from you?
- You will be a confident and capable communicator, demonstrating empathy and patience when dealing with customers who may be distressed.
- The ability to risk assess situations and mitigate problems where possible.
- Experience of working in a care giving or supporting role would be preferred.
- A professional, friendly, empathetic manner, demonstrating patience and understanding to the needs of the customer.
- Due to the nature of the role a full driving license and access to a vehicle will be essential.
- All offers are subject to the successful candidate passing an enhanced DBS prior to starting employment.
What are some of our excellent benefits?
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave.
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave.
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts.
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more.
- Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions).
- Learning and Development opportunities.
- Salary sacrifice electric vehicle scheme.
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers.
Falls Responder (Worcestershire) employer: Platform Housing Group
Platform Housing Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a strong focus on community impact in Nottinghamshire and Leicestershire, employees benefit from a collaborative environment, ongoing training opportunities, and the chance to make a meaningful difference in residents' lives through efficient property repairs and maintenance.
StudySmarter Expert Advice🤫
We think this is how you could land Falls Responder (Worcestershire)
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Falls Responder (Worcestershire)
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Platform Housing Group, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Platform Housing Group
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Platform Housing Group.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Platform Housing Group.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Platform Housing Group can really resonate with interviewers and show your commitment to the field.
