At a Glance
- Tasks: Support a dynamic team with administrative tasks and manage contractual documentation.
- Company: Join a fast-paced organisation dedicated to delivering excellent service in property management.
- Benefits: Enjoy up to 28 days leave, health cash plans, and generous family-friendly policies.
- Why this job: Make a real impact while developing your skills in a supportive and rewarding environment.
- Qualifications: Previous admin experience and strong IT skills are essential; property experience is a plus.
- Other info: This role is home-based with occasional travel to offices for meetings.
The predicted salary is between 30681 - 30681 £ per year.
Overview
Job Title: External Contracts Delivery Coordinator
Salary: Up to £30,681 per annum (depending on experience)
Location: Home based Midlands (with occasional travel to Solihull/Worcester office as required)
The vacancy: Are you passionate about delivering an excellent service and equipped with strong administrative skills and attention to detail? If you’re self-motivated and eager to make a difference, we may have the perfect opportunity for you. We’re excited to offer an opportunity within our dynamic, fast-paced team of Coordinators. This role provides day-to-day administrative support, addresses disrepair issues, ensures financial accuracy, data integrity, and maintains high-quality record keeping.
Responsibilities
In this diverse role, you’ll manage general correspondence, support the handling of contractual documentation processes (such as scanning certificates, notices, surveys, consultation documents), and respond to disrepair matters efficiently.
Qualifications
- Previous administration experience
- Experience of working closely with customers
- Proven ability to balance a heavy workload and prioritise as necessary
- Evidence of delivering effectively in a results/service driven environment
- Strong IT skills with experience of working with large database software and manipulating data extracts
- Numerate and literate with excellent verbal and written communication skills
- Experience of Contract Administration and of working in a property/estates/maintenance team would be desirable
Benefits
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Medicash membership for all employees with access to employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and more
- Pension scheme with minimum employee contributions of up to 3% and Platform Power contributes up to 12% (life assurance included)
- Learning and Development opportunities
- Employee reward and recognition scheme with wellbeing hub and retailer discounts
How to apply
If this sounds like the role for you, please apply by emailing ppcrecruitment@platformhg.com with your CV and a note on why you are interested and what you can bring to the role.
This advert closes at 12 noon on Wednesday 10 September. Interviews will be via MS Teams and will take place on 15 and 16 September.
While this role is home based, you should have the ability to occasionally travel to Group offices and other locations for meetings as required. Our Group offices are located at Birmingham Business Park, Solihull and Central Park, Worcester.
We do not require recruitment agency support at this time – all speculative CVs will be treated as direct applications.
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External Contracts Delivery Coordinator employer: Platform Housing Group
Contact Detail:
Platform Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land External Contracts Delivery Coordinator
✨Tip Number 1
Familiarise yourself with the key responsibilities of the External Contracts Delivery Coordinator role. Understanding the day-to-day tasks, such as managing correspondence and handling contractual documentation, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your administrative experience and any relevant skills in IT and data management. Be prepared to discuss specific examples of how you've successfully managed a heavy workload and maintained data integrity in previous roles.
✨Tip Number 3
Research StudySmarter and our values. Being able to articulate why you want to work with us and how you align with our mission can set you apart from other candidates during the interview process.
✨Tip Number 4
Prepare for the MS Teams interview by ensuring you have a quiet space and a reliable internet connection. Practising common interview questions related to customer service and contract administration will also boost your confidence.
We think you need these skills to ace External Contracts Delivery Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and skills that align with the job description. Emphasise your ability to manage workloads, handle contractual documentation, and maintain data integrity.
Craft a Compelling Cover Note: In your cover note, express your passion for delivering excellent service and detail what you can bring to the role. Mention specific examples from your past experiences that demonstrate your strong IT skills and customer service abilities.
Highlight Relevant Experience: If you have experience in contract administration or working within property/estates/maintenance teams, make sure to highlight this in your application. Use bullet points to clearly outline your responsibilities and achievements in these roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover note for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Platform Housing Group
✨Showcase Your Administrative Skills
Since the role requires strong administrative skills, be prepared to discuss your previous experience in administration. Highlight specific examples where you successfully managed tasks, maintained records, or improved processes.
✨Demonstrate Customer Service Experience
The job involves working closely with customers, so share instances where you've effectively handled customer queries or resolved issues. This will show your ability to deliver excellent service and manage relationships.
✨Prepare for Data Management Questions
Given the emphasis on data integrity and financial accuracy, brush up on your experience with database software. Be ready to explain how you've manipulated data extracts and ensured accuracy in your previous roles.
✨Exhibit Your Problem-Solving Skills
As the role includes addressing disrepair issues, think of examples where you've identified problems and implemented solutions. This will demonstrate your proactive approach and ability to handle challenges effectively.