At a Glance
- Tasks: Lead caretaking teams and enhance community spaces across Nottinghamshire and Lincolnshire.
- Company: Join a forward-thinking organisation dedicated to improving local estates services.
- Benefits: Generous leave, health cash plan, pension contributions, and learning opportunities.
- Other info: Mobile role with travel; excellent career growth potential.
- Why this job: Shape the future of community services and make a real difference in people's lives.
- Qualifications: Experience in managing caretaking teams and strong leadership skills required.
The predicted salary is between 50468 - 50468 £ per year.
Mobile Nottinghamshire/Lincolnshire and surrounding areas
£45,421 – £50,468 per annum (depending on experience)
Permanent, 40 hours per week
Help shape the future of locality-based estates services across our communities. We are looking for an experienced and motivated Estates Locality Operations Manager to lead our caretaking teams across Lincolnshire, Nottinghamshire and the surrounding areas. Reporting to the Head of Estates, you'll play a key role in our evolving localities model, driving operational performance, service improvement, and high standards across your locality.
This newly created role offers the opportunity to lead and develop teams, improve customer outcomes, and ensure communal and external spaces remain clean, safe, and welcoming. Working closely with teams across Platform Property Care, Housing, Neighbourhoods, Customer Engagement, and Assets, you'll use operational insight and strong leadership to improve services, resolve issues proactively, and support thriving communities.
Join us at an exciting time as we continue to evolve our locality-based approach to estates services. In this newly created role, you'll have the opportunity to shape service delivery, develop high-performing teams, and make a meaningful impact to our communities.
This is a mobile role supporting our Witham locality across Nottinghamshire, Lincolnshire, and surrounding areas. A full driving licence is required, and you will need to be located within the area due to regular operational travel required. Travel to our offices, including Worcester and Solihull, will be required for meetings and training.
What you'll be doing:
- Support continuous improvement by removing blockers, testing new approaches, and embedding service-enhancing innovations.
- Take ownership of operational delivery, ensuring compliance with processes, value for money, and effective resource management.
- Coach and develop team members, aligning development plans with business needs and the multi-skilled framework.
- Maintain a high-performance culture through clear expectations, early intervention on underperformance, and insight-led improvement.
- Foster a positive team environment by acting on feedback, encouraging contribution, and recognising achievements.
- Ensure safety standards are met through training, reviews, and up-to-date risk documentation aligned with HSE guidance.
What we're looking for:
- Proven experience of managing communal caretaking within a housing, or facilities management environment is essential.
- Experience in managing a mobile or dispersed workforce, including performance management, coaching, and development.
- Experience of budget management and delivering value for money.
- Experience taking ownership of health & safety, compliance, and risk management within an operational service.
- Demonstrable experience resolving customer issues or complaints and improving service standards.
Benefits:
- 25 days annual leave (plus bank holidays) with the opportunity to buy and sell leave.
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave.
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts.
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more.
- Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and based on employee contributions).
- Learning and Development opportunities.
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers.
Estates Locality Operation Manager employer: Platform Housing Group
Join us as an Estates Locality Operations Manager and be part of a forward-thinking organisation that prioritises community impact and employee development. With a strong focus on continuous improvement, we offer a supportive work culture that values your contributions and encourages professional growth through learning opportunities and a comprehensive benefits package. Enjoy the flexibility of a mobile role across Nottinghamshire and Lincolnshire, while making a meaningful difference in the lives of our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Estates Locality Operation Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Estates Locality Operation Manager at Platform Housing Group!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Platform Housing Group or be willing to refer you for that Estates Locality Operation Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Platform Housing Group who’s on the lookout for their next Estates Locality Operation Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Estates Locality Operation Manager role at Platform Housing Group!
We think you need these skills to ace Estates Locality Operation Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Platform Housing Group. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Platform Housing Group
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Platform Housing Group. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
