At a Glance
- Tasks: Create engaging content and manage communications projects to enhance customer experience.
- Company: Join Platform Housing Group, dedicated to safe homes and strong communities.
- Benefits: Part-time role with competitive salary and flexible home-based work.
- Other info: Dynamic role with opportunities for creativity and collaboration across teams.
- Why this job: Make a real impact on how we communicate with customers and support local communities.
- Qualifications: Experience in communications and a passion for customer service.
The predicted salary is between 36374 - 40415 £ per year.
12-month FTC, Part Time 21 hours per week £36,374 - £40,415 depending on experience. Home based with occasional travel to Worcester/Solihull offices for meetings as required.
Are you an experienced communications professional with a passion for providing excellent customer service? At Platform Housing Group, we're focused on what matters most: safe homes, reliable services and strong communities. We're looking for a Communications Business Partner to help deliver clear, customer‑focused and locally relevant communications that support service delivery, strengthen trust and improve the experience of our customers.
This is a varied and rewarding role, working across customer communications, operational communications, campaigns and engagement activity. You'll help ensure our communications are clear, accessible and focused on what matters most to the people we're communicating with.
We're looking for someone who is creative, organised and customer-focused, with the ability to turn complex information into clear, engaging and meaningful communications.
Experience and Responsibilities- Developing customer‑focused content across a range of channels
- Managing communications projects and balancing competing priorities
- Building effective relationships with a wide range of stakeholders
- Working in a fast‑paced environment where priorities can change quickly
You'll be someone who enjoys variety, is confident working across different communication disciplines and is motivated by making a positive difference to customers and communities. This role is home‑based, but you’ll regularly spend time with colleagues across the business. Travel to our Birmingham and Worcester offices will be required, along with occasional travel to other locations as needed.
If you are excited by the opportunity to help shape how a major housing organisation communicates with customers, supports local communities and delivers meaningful change, we’d love to hear from you.
Closing date for applications is 21st June with face‑to‑face interviews scheduled to take place on 29th June or 1st July at our Birmingham Business Park or Worcester offices. We encourage early applications, as we may close the advert ahead of the advertised closing date if we receive a high volume of interest.
Communications Business Partner (Part Time 12 Month FTC) employer: Platform Housing Group
At Platform Housing Group, we pride ourselves on being an excellent employer that values creativity, collaboration, and community impact. Our flexible home-based working model, combined with opportunities for professional growth and engagement with diverse stakeholders, ensures that our Communications Business Partner will thrive in a supportive environment dedicated to making a positive difference. Join us to be part of a team that prioritises clear communication and customer service excellence while contributing to the well-being of our communities.
