Platform Housing Group is recruiting two Rent Assistants to join our Income team. You will handle customer inquiries mainly by telephone, keep accurate records, and contribute to resolving rent account queries as part of a busy frontline team.
You'll work 35 hours per week, typically 8:30am-5:00pm, with home-based duties and fortnightly travel to our Birmingham Business Park office. We offer comprehensive training, supportive mentoring, and a range of family-friendly and wellbeing benefits.
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Rent Assistant – Frontline Customer Care (Home-Based) in Birmingham employer: Platform Housing Group
Platform Housing Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a strong focus on community impact in Nottinghamshire and Leicestershire, employees benefit from a collaborative environment, ongoing training opportunities, and the chance to make a meaningful difference in residents' lives through efficient property repairs and maintenance.
