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- Tasks: Negotiate repayment plans and manage outstanding debts from former tenants.
- Company: Community-focused housing organisation dedicated to supporting tenants.
- Benefits: Home-based work, generous leave, robust pension scheme, and travel to Birmingham office.
- Why this job: Make a real difference in people's lives while developing your negotiation skills.
- Qualifications: Strong negotiation skills and an understanding of financial situations.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A community-focused housing organization is seeking a Former Tenant Arrears Officer to manage and recover outstanding debts from former tenants. The role involves negotiating repayment plans while considering the tenants' financial situations. You will work closely with various teams to ensure effective debt management and provide support to tenants. This position offers home-based work with required travel to the Birmingham office, along with a comprehensive benefits package that includes generous leave and a robust pension scheme.
Remote Former Tenant Arrears Specialist | Negotiation in Birmingham employer: Platform Housing Group
Contact Detail:
Platform Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Former Tenant Arrears Specialist | Negotiation in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research common questions for debt recovery roles and practice your negotiation skills. We want you to feel confident when discussing how you can support former tenants while managing their arrears.
✨Tip Number 3
Showcase your empathy! In this role, understanding tenants' financial situations is key. We suggest sharing examples from your past experiences where you’ve successfully navigated sensitive conversations or helped someone in a tough spot.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who align with our community-focused values.
We think you need these skills to ace Remote Former Tenant Arrears Specialist | Negotiation in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in debt management and negotiation. We want to see how you've successfully handled similar situations in the past, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping former tenants and how your skills align with our community-focused mission. Keep it personal and engaging!
Showcase Your Communication Skills: Since this role involves negotiating repayment plans, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and maybe share an example of a successful negotiation you've led.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Platform Housing Group
✨Know Your Numbers
Before the interview, brush up on your knowledge of debt recovery processes and financial negotiation techniques. Be ready to discuss specific examples where you've successfully managed debts or negotiated repayment plans, as this will show your expertise in handling former tenant arrears.
✨Empathy is Key
Since the role involves working closely with tenants, it's crucial to demonstrate your understanding of their financial situations. Prepare to share instances where you've shown empathy and support in challenging circumstances, highlighting your ability to balance firm negotiations with compassion.
✨Team Player Vibes
This position requires collaboration with various teams, so be prepared to talk about your experience working in a team environment. Think of examples where you’ve successfully collaborated with others to achieve a common goal, especially in debt management or housing contexts.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the organisation and the role. Inquire about their approach to tenant support or how they measure success in debt recovery. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values.
