At a Glance
- Tasks: Lead shifts and support your team in a vibrant pub atmosphere.
- Company: Join the dynamic team at Platform 8 in Inverness.
- Benefits: Earn up to £13/hour, enjoy staff discounts, and access training opportunities.
- Other info: Great career development and wellbeing support available.
- Why this job: Be part of a fun environment while delivering excellent customer service.
- Qualifications: Experience in hospitality and strong leadership skills are a must.
The predicted salary is between 27000 - 27000 £ per year.
This Team Leader role at Platform 8 offers the opportunity to lead shifts in a busy pub environment in Inverness. This is a hands-on role supporting the team, maintaining standards and ensuring customers receive a consistent and welcoming experience.
The role includes:
- Leading shifts and supporting the team during service.
- Ensuring high standards of customer service are maintained.
- Assisting with the organisation and flow of busy shifts.
- Supporting management and stepping in when required.
- Maintaining safety, cleanliness and compliance across the bar.
Working pattern: Full time hours.
What we are looking for:
- Previous experience in hospitality or a similar environment.
- Confidence leading or supporting a team.
- Strong customer service skills.
- Ability to work in a fast-paced environment.
- Positive and reliable approach.
What is on offer:
- Hourly rate up to £13.00.
- Staff discounts across Greene King brands.
- Training and career development opportunities.
- Employee assistance and wellbeing support.
How to apply: Apply through the employer’s recruitment portal. Your application goes directly to the employer. No agencies. No nonsense.
Shift Leader - Dynamic Pub Team (Hospitality) in Inverness employer: Platform 8 (Greene King)
At Platform 8, we pride ourselves on being an excellent employer by fostering a vibrant and supportive work culture in the heart of Inverness. Our Shift Leaders enjoy competitive pay, comprehensive training, and career development opportunities, alongside staff discounts across Greene King brands, ensuring a rewarding experience both personally and professionally. Join us to lead a dynamic team in delivering exceptional customer service while benefiting from our commitment to employee wellbeing and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader - Dynamic Pub Team (Hospitality) in Inverness
✨Tip Number 1
Get to know the pub scene in Inverness! Familiarise yourself with local pubs and their vibes. This will help you chat confidently about what makes a great pub experience during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've led a team or handled a busy shift. We want to hear how you kept things running smoothly and ensured customers were happy.
✨Tip Number 3
Be ready for a fast-paced environment! Prepare to discuss how you thrive under pressure. Share stories that highlight your ability to stay calm and keep the team motivated when things get hectic.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application directly to the employer. Plus, it shows you're serious about joining the dynamic team at Platform 8!
We think you need these skills to ace Shift Leader - Dynamic Pub Team (Hospitality) in Inverness
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences that highlight your enthusiasm and commitment to providing excellent customer service.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Shift Leader role. Mention your previous experience in similar environments and how it prepares you to lead a dynamic pub team effectively.
Highlight Leadership Skills:Since this role involves leading shifts, emphasise your confidence in supporting and guiding a team. Share examples of how you've successfully managed busy situations or helped colleagues in the past.
Keep It Clear and Concise:We appreciate straightforward applications! Make sure your writing is clear and to the point. Avoid jargon and focus on what makes you a great fit for the role. And remember, apply through our website for a direct connection!
How to prepare for a job interview at Platform 8 (Greene King)
✨Know the Pub Inside Out
Before your interview, take some time to research Platform 8 and its offerings. Familiarise yourself with their menu, atmosphere, and customer service style. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in hospitality and how you've successfully led or supported a team. Think of specific examples where you maintained high standards during busy shifts or resolved conflicts. This will demonstrate your capability to handle the responsibilities of a Shift Leader.
✨Emphasise Customer Service Excellence
Since this role is all about providing a welcoming experience, be ready to share your approach to customer service. Highlight any instances where you went above and beyond for customers, as this will resonate well with the interviewers looking for someone who can maintain their high standards.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess your ability to thrive in a busy environment. Think about how you manage stress and prioritise tasks during peak times. You might even want to practice answering situational questions that reflect the dynamic nature of pub work.
