At a Glance
- Tasks: Lead a counselling service, supporting clients and managing office duties flexibly.
- Company: Join Platfform, a charity dedicated to mental health and social change.
- Benefits: Enjoy flexible hours, home working options, and a supportive team environment.
- Other info: Provisional interview date is Monday 28th July 2025.
- Why this job: Make a real difference in people's lives while working in a positive, inclusive culture.
- Qualifications: No specific qualifications mentioned; just bring your passion for helping others.
The predicted salary is between 28800 - 43200 £ per year.
Location: Cardiff, with some travel to other sites across South Wales
Contract Type: Permanent,
Hours: Full Time,
The Opportunity
We are looking for a well-organised and versatile individual to work with Platfform Wellbeing’s Head of Therapies and other Lead Counsellors in delivering a counselling service to a variety of clients, including contracts. The hours are flexible, as it will be necessary to occasionally cover office duties on a rota basis from 9 am to 8 pm; otherwise, some home working is available. It will also be necessary to contact clients and counsellors in the evenings and on weekends. The Lead Counsellor will be the first point of contact for most clients and it is important that they project a positive and welcoming image of the organisation at all times.
Provisional interview date: Monday 28th July 2025.
We work with people experiencing challenges with their mental health and with communities seeking to enhance wellbeing in their local areas. Through our projects, we support thousands of people each year.
We believe that sustainable wellbeing is fostered by understanding how traumatic experiences shape lives, recognizing people\'s strengths, and focusing on healing. We know we can’t ‘fix’ people, but we can support them on their journey.
We strive to make Platfform a great place to work, living our values and mission in everything we do.
The People
Platfform is the charity for mental health and social change. We’re a supportive team where you can be your whole self and know that you’re making a genuine difference in building a happier future for people across the UK.
Learn more about Platfform here .
Lead Counsellor in Cardiff employer: PlatfformWales
Platfform Wellbeing is an exceptional employer located in Cardiff, offering a supportive and inclusive work culture that prioritises employee wellbeing and growth. As a Lead Counsellor, you will have the opportunity to make a meaningful impact on the lives of individuals facing mental health challenges while enjoying flexible working hours and the chance to collaborate with a passionate team dedicated to social change.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Counsellor in Cardiff
✨Tip Number 1
Familiarise yourself with Platfform Wellbeing's mission and values. Understanding their approach to mental health and wellbeing will help you align your responses during the interview, showcasing how your personal philosophy matches theirs.
✨Tip Number 2
Network with current or former employees of Platfform. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Lead Counsellor role.
✨Tip Number 3
Prepare to discuss your experience in delivering counselling services, particularly in diverse settings. Highlighting specific examples of how you've supported clients through challenges will demonstrate your capability and commitment to the role.
✨Tip Number 4
Showcase your organisational skills and flexibility during the interview. Since the role involves covering various duties and working hours, providing examples of how you've successfully managed similar responsibilities in the past will strengthen your application.
We think you need these skills to ace Lead Counsellor in Cardiff
Some tips for your application 🫡
Understand the Role:Take time to thoroughly read the job description for the Lead Counsellor position. Understand the key responsibilities and the skills required, such as organisation, versatility, and the ability to project a positive image.
Tailor Your CV:Customise your CV to highlight relevant experience in counselling and mental health support. Emphasise any previous roles where you demonstrated leadership, client interaction, and flexibility in working hours.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for mental health and social change. Mention specific experiences that align with Platfform's mission and values, and explain why you are a great fit for the Lead Counsellor role.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at PlatfformWales
✨Understand the Organisation's Values
Before your interview, take some time to research Platfform Wellbeing's mission and values. Understanding their approach to mental health and social change will help you align your answers with their ethos, showing that you're a good fit for the team.
✨Prepare for Scenario-Based Questions
As a Lead Counsellor, you'll likely face scenario-based questions during the interview. Think about past experiences where you've successfully supported clients or managed challenging situations, and be ready to discuss these in detail.
✨Showcase Your Flexibility
Given the flexible hours and the need to cover various duties, emphasise your adaptability. Share examples of how you've managed varying schedules or responsibilities in previous roles, demonstrating your ability to thrive in a dynamic environment.
✨Project a Positive Image
Since you'll be the first point of contact for clients, it's crucial to convey a warm and welcoming attitude during the interview. Practice your communication skills and ensure you express genuine enthusiasm for helping others, as this will resonate well with the interviewers.
