Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Technical Account Manager, supporting customers and optimising thermoforming processes.
- Company: Wrights Plastics is a leading UK manufacturer in acrylic and plastic fabrication with over 50 years of experience.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Be part of an innovative team, solving real-world problems and making an impact in the plastics industry.
- Qualifications: 3-5 years in technical account management or engineering, preferably in plastic thermoforming.
- Other info: Candidates must be eligible to work in the UK; proof required with application.
The predicted salary is between 36000 - 60000 £ per year.
Wrights Plastics is a leading UK acrylic & plastic fabricator and a leading plastic products manufacturer making a wide range of products for use in sectors, such as retail, automotive and industry. The company has been established for over 50 years and is proud to have an impressive client base that includes renowned retailers, design agencies, car makers and UK manufacturers.
They are seeking a dedicated and technically adept Technical Account Manager to join their team in the plastic thermoforming industry. The successful candidate will work closely with customers to ensure their needs are met, provide technical guidance on thermoforming processes, and be the primary point of contact for all customer-facing technical sales matters. This position requires a blend of technical sales expertise and strong communication skills to build lasting customer relationships and deliver solutions that meet both customer requirements and business goals.
Key Responsibilities:- Customer Support: Serve as the primary technical point of contact for key accounts, addressing customer enquiries, troubleshooting issues, and offering solutions throughout the lifecycle of the product.
- Business Development: Build and develop new sales opportunities generated through company marketing activities and where appropriate via own initiative.
- Process Optimisation: Provide technical guidance to clients on optimising thermoforming processes, including material selection, tooling design, and production techniques.
- Product Development: Collaborate with customers and internal teams to assist in the development and design of new thermoformed products, ensuring they meet customer specifications and industry standards.
- Troubleshooting & Problem Solving: Identify and resolve technical issues related to thermoforming, such as material performance and process limitations.
- Sales Support: Assist the sales team in generating proposals, estimates and quotations for clients, ensuring that technical aspects of the project are thoroughly addressed.
- Cross-Functional Collaboration: Work closely with the Technical team, manufacturing, and quality control teams to ensure the technical requirements are fully understood and integrated into production.
- Minimum of 3-5 years of experience in a technical account management or engineering role, ideally within the plastic thermoforming/vacuum forming industry or a closely related field.
- Strong understanding of plastic thermoforming processes, materials, and technologies.
- Ability to troubleshoot complex technical problems in a customer-facing environment.
- Excellent communication, presentation, and interpersonal skills to effectively interact with customers and internal teams.
- Strong project management skills with the ability to handle multiple tasks and meet deadlines.
- Experience with quality management systems (QMS) and industry standards.
- Familiarity with ERP systems and customer relationship management (CRM) tools.
For UK roles, candidates must be eligible to work and live in the United Kingdom. Proof of eligibility will be required with your application.
To apply please contact Conrad Taylor at 0044 (0) 1789 207070.
Technical Account Manager employer: Plastic Fabrication and Display Products
Contact Detail:
Plastic Fabrication and Display Products Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in plastic thermoforming. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the industry.
✨Tip Number 2
Network with professionals in the plastics and thermoforming sectors. Attend industry events or connect with people on LinkedIn to gain insights and potentially get referrals for the Technical Account Manager role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed technical accounts or solved complex problems in previous roles. This will showcase your experience and problem-solving skills effectively.
✨Tip Number 4
Research Wrights Plastics thoroughly, including their products and client base. Tailoring your conversation to align with their business goals will show that you're proactive and genuinely interested in contributing to their success.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical account management or engineering, particularly within the plastic thermoforming industry. Use specific examples to demonstrate your understanding of thermoforming processes and materials.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the Technical Account Manager role. Mention your experience with customer support and problem-solving in a technical context.
Highlight Relevant Skills: In your application, emphasise your project management skills, familiarity with quality management systems, and any experience with ERP or CRM tools. These are key aspects that the company is looking for.
Proof of Eligibility: Since this role requires proof of eligibility to work in the UK, ensure you have the necessary documentation ready to submit with your application. This will streamline the process and show your preparedness.
How to prepare for a job interview at Plastic Fabrication and Display Products
✨Understand the Technical Aspects
Make sure you have a solid grasp of plastic thermoforming processes and materials. Be prepared to discuss specific techniques and how they can be optimised for different applications, as this will demonstrate your technical expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully troubleshot complex technical issues. Highlight your approach to problem-solving and how it benefited your previous clients or projects.
✨Communicate Effectively
Strong communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, especially when explaining technical concepts to non-technical stakeholders. This will help you build rapport with potential clients.
✨Demonstrate Project Management Experience
Be ready to discuss your project management skills and how you've handled multiple tasks in previous roles. Provide examples of how you met deadlines and collaborated with cross-functional teams to achieve business goals.
