At a Glance
- Tasks: Join us as a Technical Account Manager, supporting customers and optimising thermoforming processes.
- Company: Wrights Plastics is a leading UK manufacturer in acrylic and plastic fabrication with over 50 years of experience.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Be part of an innovative team, solving real-world problems and making an impact in the plastics industry.
- Qualifications: 3-5 years in technical account management or engineering, preferably in plastic thermoforming.
- Other info: Candidates must be eligible to work in the UK; proof required with application.
The predicted salary is between 36000 - 60000 £ per year.
INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975.
The Company: Wrights Plastics is a leading UK acrylic & plastic fabricator and a leading plastic products manufacturer making a wide range of products for use in sectors, such as retail, automotive and industry. The company has been established for over 50 years and is proud to have an impressive client base that includes renowned retailers, design agencies, car makers and UK manufacturers.
Summary of role: They are seeking a dedicated and technically adept Technical Account Manager to join their team in the plastic thermoforming industry. The successful candidate will work closely with customers to ensure their needs are met, provide technical guidance on thermoforming processes, and be the primary point of contact for all customer-facing technical sales matters. This position requires a blend of technical sales expertise and strong communication skills to build lasting customer relationships and deliver solutions that meet both customer requirements and business goals.
Key Responsibilities:
- Customer Support: Serve as the primary technical point of contact for key accounts, addressing customer enquiries, troubleshooting issues, and offering solutions throughout the lifecycle of the product.
- Business Development: Build and develop new sales opportunities generated through company marketing activities and where appropriate via own initiative.
- Process Optimisation: Provide technical guidance to clients on optimising thermoforming processes, including material selection, tooling design, and production techniques.
- Product Development: Collaborate with customers and internal teams to assist in the development and design of new thermoformed products, ensuring they meet customer specifications and industry standards.
- Troubleshooting & Problem Solving: Identify and resolve technical issues related to thermoforming, such as material performance, process limitations.
- Sales Support: Assist the sales team in generating proposals, estimates and quotations for clients, ensuring that technical aspects of the project are thoroughly addressed.
- Cross-Functional Collaboration: Work closely with the Technical team, manufacturing, and quality control teams to ensure the technical requirements are fully understood and integrated into production.
Person profile:
- Minimum of 3-5 years of experience in a technical account management or engineering role, ideally, within the plastic thermoforming/vacuum forming industry or a closely related field.
- Strong understanding of plastic thermoforming processes, materials, and technologies.
- Ability to troubleshoot complex technical problems in a customer-facing environment.
- Excellent communication, presentation, and interpersonal skills to effectively interact with customers and internal teams.
- Strong project management skills with the ability to handle multiple tasks and meet deadlines.
- Experience with quality management systems (QMS) and industry standards.
Preferred Skills:
- Familiarity with ERP systems and customer relationship management (CRM) tools.
For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders. For UK roles, candidates must be eligible to work and live in the United Kingdom. Proof of eligibility will be required with your application.
To apply please contact Conrad Taylor 0044 (0) 1789 207070.
Why select Listgrove?
- Five Decades of Market Intelligence
- Unrivalled Industry Networks
- Recognised International brand
- HR Qualified Professionals
To hear from our clients on how we have supported their search for talent and HR needs, please visit Listgrove’s Case Studies page.
Throughout 2025, you can meet with Listgrove at the following exhibitions: Packaging Innovations, JEC World, European Coatings Show, Plastics Live UK, The advanced materials show UK, Kunststoffenbeurs, K2025 Performance through People.
Technical Account Manager employer: Plastic Fabrication and Display Products
Contact Detail:
Plastic Fabrication and Display Products Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in plastic thermoforming. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the industry.
✨Tip Number 2
Network with professionals in the plastics and packaging sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role of a Technical Account Manager.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed technical accounts or solved complex problems in previous roles. This will showcase your experience and problem-solving skills effectively.
✨Tip Number 4
Research Wrights Plastics thoroughly, including their products and client base. Understanding their business model and challenges will allow you to tailor your approach and show how you can add value to their team.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Account Manager position. Tailor your application to highlight relevant experience in technical account management or engineering, particularly within the plastic thermoforming industry.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 3-5 years of experience in a similar role. Include specific examples of how you've successfully managed customer relationships, provided technical guidance, and solved complex problems in a customer-facing environment.
Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your interpersonal skills. Use clear and concise language, and consider including examples of successful presentations or collaborations with clients and internal teams.
Proof of Eligibility: As the job requires candidates to be eligible to work and live in the UK, include proof of your eligibility with your application. This could be a copy of your visa or any relevant documentation that confirms your right to work in the UK.
How to prepare for a job interview at Plastic Fabrication and Display Products
✨Understand the Technical Aspects
Make sure you have a solid grasp of plastic thermoforming processes and materials. Be prepared to discuss specific techniques and how they can be optimised for different applications, as this will demonstrate your technical expertise.
✨Showcase Your Problem-Solving Skills
Be ready to provide examples of how you've successfully troubleshot complex technical issues in previous roles. This will highlight your ability to think critically and resolve problems effectively in a customer-facing environment.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing technical concepts with non-technical stakeholders.
✨Demonstrate Your Project Management Experience
Prepare to discuss your experience managing multiple tasks and projects simultaneously. Highlight any relevant tools or methodologies you've used to keep projects on track and meet deadlines.