At a Glance
- Tasks: Support customer operations and enhance client experiences across multiple channels.
- Company: Plasma, a dynamic fintech company in Greater London.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Other info: Collaborative environment with a focus on innovation and teamwork.
- Why this job: Join a scaling team and shape the future of customer experience in fintech.
- Qualifications: Strong customer service skills and interest in crypto.
The predicted salary is between 30000 - 40000 £ per year.
Plasma in Greater London is seeking a dedicated Customer Experience professional. You will support the Operations lead, shaping processes and culture in a scaling team. With your strong customer service skills, you’ll ensure an exceptional experience for every client interaction.
The role involves engaging with customers via multiple channels, building foundations for internal processes, and collaborating across teams to enhance customer service. A strong background in customer operations, along with curiosity about crypto, will set you up for success in this dynamic environment.
Global CX Specialist - Fintech Customer Operations in London employer: Plasma
Plasma is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that prioritises collaboration and innovation. Employees benefit from comprehensive growth opportunities within the fintech sector, alongside a commitment to fostering a supportive environment where customer experience is at the forefront of operations. Join us to be part of a forward-thinking team that values your contributions and encourages professional development in an exciting industry.
