Plasma is expanding its Customer Experience team in London to cover CET time zones and deliver exceptional support for customers across markets. You’ll own inquiries via chat, email, and support tools, ensuring timely, high-quality responses while helping shape our growing playbook and standards.
You’ll work closely with the Head of Operations to build scalable processes and onboarding for new markets, while maintaining a customer-first mindset in a fast-paced fintech startup.
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European Customer Experience & Ops Specialist employer: Plasma
At Plasma, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. Our London HQ provides a dynamic environment with above-market salaries, premium health insurance, and a monthly wellness budget, ensuring our employees thrive both personally and professionally. With real ownership from day one and opportunities for growth in the fast-paced fintech space, joining Plasma means being part of a team that is shaping the future of global finance.
