At a Glance
- Tasks: Coordinate repairs and services, ensuring high standards and timely responses.
- Company: Join Plantforce, a company dedicated to safety, sustainability, and integrity.
- Benefits: Enjoy enhanced leave, workplace pension, wellbeing support, and paid volunteer days.
- Other info: Diverse and inclusive workplace, committed to supporting all applicants.
- Why this job: Be a key player in a growing team with opportunities for career progression.
- Qualifications: Experience in service and maintenance control, strong organisational and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Workshop Controller - Weston Super Mare
Our vision is: “ To be our Customer’s first choice through safety, sustainability and integrity. ”.
At the heart of our strategy are our people.
Plantforce are committed to investing in our people and culture, matching the right people in the right roles from the start.
Fostering growth by empowering our people to develop alongside the business, enabling career progression and the creation of new opportunities with on the job training.
As a result of our continued growth, we are excited to be recruiting for the role of
Workshop Controller , if you believe you’re the right candidate, read on to learn more!
Job Purpose
As an experienced Workshop Controller, you will be instrumental in ensuring that the Plant repairs and services are carried out to a high standard, and in a timely manner.
You are the first point of contact for Workshop Management, and will coordinate and plan the response for Breakdowns, routine Maintenance and Services.
Main Responsibilities
- Provide initial telephone support to triage breakdowns and try to resolve where possible
- Manage the response if a fitter is required to attend, with the aim of achieving a fix first time.
- Log and allocate repairs and allocate to a fitter, maintaining accurate records of work and stock.
- Appoint third party repair companies when needed, raising PO’s and approving invoices.
- Provide support to fitters by ensuring they have the necessary information and parts for the task.
- Book and coordinate service and inspection appointments with customers, ensuring efficient use of fitters and plant availability.
- Liaise with Hire Desk for availability of plant and replacement plant where required.
- Identify chargeable damaged repairs, order the parts and process the invoice to the customer.
- Update and maintain accurate stock records, service schedules and breakdowns.
Skills and attributes
- Good organisational skills
- Excellent attention to detail
- Strong communication skills, with a confident telephone manner
- Ability to work under pressure
- Enthusiastic and friendly, with a positive attitude.
- Good knowledge of Microsoft package.
- Excellent Time management
Essential Requirements
- Previous experience in a service and maintenance control role
- Logical approach to prioritising and with great problem-solving skills.
- Well organized, proactive and committed to high quality work and standards.
Beneficial skills and qualifications
- Experience working in a plant equipment/construction
Benefits
- Enhanced annual leave entitlement, increasing with length of service
- Workplace Pension
- Refer a friend scheme
- Employee Assistance program
- Wellbeing support
- Annual employee satisfaction survey
- Discounted gift card scheme – Saving up to 15% on a huge range of physical and digital gift card from big name retailers.
- Paid volunteer days to support our community team and our chosen charities
- Paid volunteer days for registered individuals within any Government supported roles (e. g. Reservists).
- Eye test and vision care voucher scheme
- Free Annual flu vaccination vouchers
- Living wage accredited employers
How to apply
We actively welcome applications from candidates of all backgrounds and experiences and are committed to creating a diverse and inclusive workforce.
Plantforce are an equal opportunity employer, and we are happy to discuss any reasonable adjustments needed to support your application or interview process.
- For more information please contact
- Careers@plantforce. com
- #J-18808-Ljbffr
Workshop Controller – Weston Super Mare in Weston-super-Mare employer: Plantforce Rentals Ltd
At Plantforce, we pride ourselves on being an excellent employer by fostering a supportive and inclusive work culture that prioritises the growth and development of our employees. As a Workshop Controller in Weston Super Mare, you will benefit from enhanced annual leave, a workplace pension, and opportunities for career progression through on-the-job training. Our commitment to employee wellbeing is reflected in our comprehensive support programmes and community involvement initiatives, making us a rewarding place to build your career.
