At a Glance
- Tasks: Coordinate equipment hire contracts and manage customer relationships in a fast-paced environment.
- Company: Join Plantforce, a leading supplier of advanced plant hire machinery.
- Benefits: Enjoy enhanced leave, workplace pension, wellbeing support, and paid volunteer days.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Be the key contact for major accounts and develop your career with on-the-job training.
- Qualifications: Experience in plant hire or similar industry; strong communication and organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
Hire Desk Controller - Weston-Super-Mare
Plantforce are a national supplier of technologically advanced plant hire machinery tailored to the construction, rail, major project and energy industries.
Our vision is to be our Customer’s first choice through safety, sustainability and integrity.
At the heart of our strategy are our people.
Plantforce are committed to investing in our people and culture, matching the right people in the right roles from the start.
Fostering growth by empowering our people to develop alongside the business, enabling career progression and the creation of new opportunities with on the job training.
As a result of our continued growth we are excited to be recruiting for the role of
Hire Desk Controller , if you believe you’re the right candidate, read on to learn more!
Job Purpose
Working as part of the fast paced Hire Desk team, you will be the main point of contact for major account customers, you will be responsible for coordinating the ‘on hire and off hire’ process, from the customer request through to invoicing.
Main Responsibilities
- Arranging the hire contracts for equipment for bookings.
- Coordinate and liaise with Customers, Transport, Sales and the Workshop.
- Answer incoming queries via phone and email
- Monitoring and organising contracts and invoicing.
- Working with customers to develop relationships
- Checking availability of equipment and ensuring that details are accurate and up to date.
- Previous experience with managing multiple mailboxes.
Skills and attributes
- Good organisational skills
- Excellent attention to detail
- Strong communication skills, with a confident telephone manner
- Ability to work under pressure
- Enthusiastic and friendly, with a positive attitude.
- Confident with excel
- Excellent Time management
- Strong Team Player
Essential Requirements and qualifications
- Experience in plant hire or similar hire industry
- Experience of the Syrinx system is desirable but not essential as training will be given.
Benefits
- Enhanced annual leave entitlement, increasing with length of service
- Workplace Pension
- Refer a friend scheme
- Employee Assistance program
- Wellbeing support
- Annual employee satisfaction survey
- Discounted gift card scheme – Saving up to 15% on a huge range of physical and digital gift card from big name retailers.
- Paid volunteer days to support our community team and our chosen charities
- Paid volunteer days for registered individuals within any Government supported roles (e. g. Reservists).
- Eye test and vision care voucher scheme
- Free annual flu vaccination vouchers
- Living wage accredited employers
We actively welcome applications from candidates of all backgrounds and experiences and are committed to creating a diverse and inclusive workforce.
Plantforce are an equal opportunity employer, and we are happy to discuss any reasonable adjustments needed to support your application or interview process.
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Hire Desk Controller – Weston-Super-Mare employer: Plantforce Rentals Ltd
At Plantforce, we pride ourselves on being an excellent employer by fostering a supportive and inclusive work culture that prioritises the growth and development of our employees. As a Workshop Controller in Weston Super Mare, you will benefit from enhanced annual leave, a workplace pension, and opportunities for career progression through on-the-job training. Our commitment to employee wellbeing is reflected in our comprehensive support programmes and community involvement initiatives, making us a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Desk Controller – Weston-Super-Mare
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Plantforce Rentals Ltd, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Hire Desk Controller – Weston-Super-Mare at Plantforce Rentals Ltd.
We think you need these skills to ace Hire Desk Controller – Weston-Super-Mare
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Plantforce Rentals Ltd
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
