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- Tasks: Manage hire requests, communicate with customers, and improve administrative processes.
- Company: Join Plantforce, a company dedicated to safety, sustainability, and integrity.
- Benefits: Career progression, on-the-job training, and a supportive work culture.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be part of a growing team and make a real impact in operations.
- Qualifications: Experience in hire control and strong customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
Our vision is: “To be our Customer’s first choice through safety, sustainability and integrity.” At the heart of our strategy are our people. Plantforce are committed to investing in our people and culture, matching the right people in the right roles from the start. Fostering growth by empowering our people to develop alongside the business, enabling career progression and the creation of new opportunities with on the job training.
As a result of our continued growth, we are excited to be recruiting for the role of Attachments Division – Operations Controller. If you believe you’re the right candidate, read on to learn more!
Job Purpose: To ensure the daily accuracy of the attachments division, the national upkeep of our systems, including hire records and charges, on and off hire requests and hire contracts in our plant management system. This is a varied job that requires great customer service and the ability to work on your own initiative. As it is a busy environment, you will need to be experienced in working in hire control and work well under pressure.
Main Responsibilities:
- Hire Processing: Manage hire requests (on and off hire) and create hire contracts in the plant management system.
- Customer Communication: Effectively communicate with internal and external customers regarding availability.
- Charge Management: Upload damage charges to the plant management system.
- Asset Support: Upload asset defects, maintenance, and service records into the plant management system.
- Purchase Orders: Generate purchase orders for the plant department and assist with the goods receiving process.
- Administrative Assistance: Provide administrative support to the Depot Hire Desk.
- Process Improvement: Contribute to the efficiency of the plant department by identifying and implementing improved administrative processes and procedures.
Additional Responsibilities:
- Job Allocation: Responsible for managing job allocation for mobile staff based from the Bridgwater depot, ensuring jobs are allocated to the mobile team in a timely manner, ensuring best time management based on priority, job location, etc. Reducing as much as possible any outsourcing of roles.
- Process Controller: Ensuring correct processes are followed to the companies’ high standard for PDI.
Attachments Division – Operations Controller in Somerset employer: Plantforce Rentals Ltd
Contact Detail:
Plantforce Rentals Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Attachments Division – Operations Controller in Somerset
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out as someone who genuinely cares about the position.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot reciting lines. Mock interviews with friends can really help!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Attachments Division – Operations Controller in Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Controller role. Highlight your experience in hire control and customer service, as these are key for us. Use specific examples that showcase your ability to work under pressure and manage multiple tasks.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Attachments Division. Mention how your skills align with our vision of safety, sustainability, and integrity, and don’t forget to show your enthusiasm for the role.
Showcase Your Initiative: In your application, demonstrate your ability to work on your own initiative. Share examples of how you've improved processes or handled challenges in previous roles. We love candidates who can think outside the box and contribute to our growth!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss any important updates from our team. Good luck!
How to prepare for a job interview at Plantforce Rentals Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company’s vision and values. Understand their commitment to safety, sustainability, and integrity. This will not only help you align your answers with their culture but also show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role requires great customer service, prepare examples from your past experiences where you effectively communicated with customers or resolved issues. Be ready to discuss how you can maintain strong relationships with both internal and external customers.
✨Demonstrate Your Initiative
This position involves working on your own initiative, so think of instances where you took charge of a situation or improved a process. Highlight your ability to work independently and how you can contribute to the efficiency of the plant department.
✨Prepare for Pressure Scenarios
Given that it’s a busy environment, be prepared to discuss how you handle pressure. Think of specific examples where you successfully managed multiple tasks or tight deadlines. This will reassure them that you can thrive in a fast-paced setting.