Horticultural Technician in Uxbridge

At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be. We’ve grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US.

Your role focuses on looking after our plant installations in our client premises within our South East region which covers parts of East London (such as Canary Wharf) and around the outside of the M25 towards Uxbridge. As a Technician, you will provide excellent customer service and be a point of knowledge for our clients about the maintenance and care of both their interior and exterior designs.

This is an independent role which will involve early starts on a variance of days and taking ownership for plant maintenance at several client sites on a roster. You will be joining a team of like-minded plant specialists who meet regularly both online & in-person, and you will be part of a regional team which operates in 4 different regions of London.

Some of your core responsibilities will include:

• Maintain Stunning Indoor and Outdoor Displays: You’ll be responsible for caring for a variety of internal and external plant displays at multiple client sites each day, ensuring every location looks its absolute best.
• Deliver Exceptional Customer Service: You’ll be the friendly face our clients see, providing excellent service, completing site reports, and keeping accurate records using our company systems.
• Collaborate with a Supportive Team: Work closely with your Team Leader and Line Manager to ensure all routes are completed efficiently and to the highest standards. Your input and teamwork will help us continually improve our service.
• Champion Safety: You’ll always work safely, following all risk assessments and method statements, and helping to maintain our excellent safety record.

Requirements

You will be a great fit if you have:

• Great communication skills: You’re confident speaking with clients and colleagues, and you know how to make people feel valued.
• Customer service expertise: You take pride in delivering excellent service and always go the extra mile to keep clients happy, and you have done this in previous roles.
• A problem first mindset: You enjoy finding solutions and thinking on your feet, especially when faced with new challenges.
• An enthusiasm and passion for plants: You have a genuine interest in plants and the outdoors, your passion shines through in your work!
• The ability to navigate the South-East region: You’re comfortable driving a company van around and can find your way to different client sites with ease.
• The ability to work independently, yet collaboratively: You’re happy working on your own, but you also enjoy sharing knowledge and supporting your team.
• An explorer's mindset: You can easily orient yourself in large office buildings and outdoor spaces, making sure every display gets the care it deserves.
• An eagerness to learn: We provide full training and support you to ensure you are successful in the role!
• The ability to take on a physically active role: You’re able to use watering cans, stepladders, and stools as part of your daily routine, and you enjoy being on the move.

At Planteria Group, our culture is guided by our core values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, and Create Wow!

If you want to be part of a flourishing, fast-growing business that values agility, collaboration, and creativity, we’d love to hear from you. If you feel that you don’t quite hit the experience we’re after, please do apply anyway as we’re always looking for people who are looking to grow and develop us!

Planteria Group is proud to promote equality of opportunity and an inclusive culture where everyone can thrive.

Benefits

The role is a permanent position, based in the field at our client sites. Benefits include:

• Quarterly company bonus and annual performance related bonus (post probation)
• BUPA Cash plan
• 25 days holiday
• Lunch Learning & Development

All employees must follow the organisation’s Health & Safety policies, take care of their own safety and that of others, use equipment and PPE correctly, report hazards or incidents, participate in training, and cooperate with emergency procedures, risk assessments, and investigations to maintain a safe, tidy, and compliant workplace.