Senior Horticultural Technician

At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be. We’ve grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US.

Your role focuses on looking after our plant installations in our client premises within Edinburgh, Glasgow and Belfast. As a Senior Technician, you will deliver exceptionally high standards of plant maintenance and customer service across your client sites while also supporting a small group of local Technicians. You will act as a point of technical expertise for our clients and your peers, ensuring plant quality, service excellence, and consistently strong NPS performance.

Some of your core responsibilities will include:

• Maintain Stunning Indoor and Outdoor Displays: You’ll be responsible for caring for a variety of internal and external plant displays at multiple client sites each day, ensuring every location looks its absolute best and meets Tier 3 technical standards.
• Deliver Exceptional Customer Service: You’ll be the friendly face our clients see, providing excellent service, completing site reports, and keeping accurate records using our company systems—all crucial to maintaining strong NPS results across the region.
• Collaborate with a Supportive Team: Work closely with your Team Leader and Line Manager to ensure all routes are completed efficiently and to the highest standards. As a Senior Technician, you will also support a small group of Technicians locally, sharing knowledge, problem‑solving, and helping to continually improve the service we deliver.
• Champion Safety: You’ll always work safely, following all risk assessments and method statements, and helping to maintain our excellent safety record.

You will be great if you have:

• 2+ years of hands‑on Technician experience: You bring proven experience in plant maintenance or a similar field‑based technical role, with strong attention to plant quality and service standards.
• Great communication skills: You’re confident speaking with clients and colleagues, and you know how to make people feel valued.
• Customer service expertise: You take pride in delivering excellent service and always go the extra mile to keep clients happy, and you have done this in previous roles.
• A problem‑first mindset: You enjoy finding solutions and thinking on your feet, especially when faced with new challenges.
• An enthusiasm and passion for plants: You have a genuine interest in plants and the outdoors—your passion shines through in your work!
• The ability to navigate multiple cities: You’re comfortable driving a company van and can find your way to different client sites with ease.
• An explorer’s mindset: You can easily orient yourself in large office buildings and outdoor spaces, making sure every display gets the care it deserves.
• The ability to take on a physically active role: You’re able to use watering cans, stepladders, and stools as part of your daily routine, and you enjoy being on the move.

At Planteria Group, our culture is guided by our core values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, and Create Wow! If you want to be part of a flourishing, fast‑growing business that values agility, collaboration, and creativity, we’d love to hear from you.

If you require any adjustments or accommodations at any stage, including the interview, please let us know, and we will be happy to support you.

All employees must follow the organisation’s Health & Safety policies, take care of their own safety and that of others, use equipment and PPE correctly, report hazards or incidents, participate in training, and cooperate with emergency procedures, risk assessments, and investigations to maintain a safe, tidy, and compliant workplace.

Please note, that this is a field‑based role at our client sites covering major cities.

Benefits include:

• Quarterly company bonus and annual performance related bonus (post probation)
• BUPA Cash plan
• 25 days holiday plus any UK Bank Holidays
• Lunch
• Learning & Development