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- Tasks: Lead a dynamic team to enhance client relationships and drive profitability in London (West).
- Company: Join Planteria Group, the UK's leading interior landscaping specialist with a focus on sustainability.
- Benefits: Enjoy competitive bonuses, health plans, generous holiday, and opportunities for personal growth.
- Why this job: Shape inspiring workplaces and make a real impact in a thriving, eco-friendly environment.
- Qualifications: Experience in team management, customer success, and P&L budget oversight is essential.
- Other info: Be part of a passionate team dedicated to transforming spaces and enhancing workplace wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be. We’ve grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US.
Your Impact:
We are looking to bring onboard a Regional Manager to have ownership of our London (West) region. As our Regional Manager, you will be playing an integral part in ensuring the success of your region across key components, such as profitability, commercial success, and the retention of our customers.
As a Regional Manager, your impact will stretch across effective leadership of your region, your team leader, and the wider service technician team. In this role, you will oversee a team of 10 to 15 members and have an eye for ensuring your team is nurtured, performance is optimised, and everyone is working together to achieve agreed key performance indicators.
Your impact will reach across:
- Management and maintenance of Net Promoter Scores for your region
- Heightening of our clients' experience through management of those relationships and being a core point of contact for them
- Delivering profitability across your region whilst having visibility of commercial elements such as contract reviews and pricing
- Managing resolutions to ensure customer success
You will be a great fit if you have:
- Proven experience in managing a team (directly and indirectly) that are based onsite and remotely
- The desire to see your team develop and have a nurturing approach to this
- Experience in ensuring customer success, driving engagement, and building strong relationships with your client base
- Ownership in your approach to work and can assess and action decisions based on data, business priorities, and customer expectations
- You are used to managing changing priorities and have a bias for action
- A desire to exceed customer expectations through your work
- Experience in managing P&L budgets
Way of working: This is a permanent, full-time position where most of your time will be spent in a client-facing capacity. The region coverage for this role is London (West) and you must be comfortable travelling to and navigating the city. To note, there will also be days spent working collaboratively with other departments at our HQ in Henham.
Benefits include:
- Quarterly company bonus
- Annual performance-related bonus
- BUPA Cash plan
- Learning and Development
- Lunch
- 25 days holiday plus UK bank holidays
Regional Manager (London-West Region) employer: Planteria Group
Contact Detail:
Planteria Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Manager (London-West Region)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely excited about what they do!
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from passionate candidates who want to join our journey at Planteria Group.
We think you need these skills to ace Regional Manager (London-West Region)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for workplace design and sustainability shine through. We want to see how much you care about creating vibrant spaces that people love!
Tailor Your Experience: Make sure to highlight your relevant experience in team management and customer success. We’re looking for someone who can lead a team effectively, so share specific examples of how you've done this in the past.
Be Data-Driven: Since we value data-driven decision-making, include any metrics or KPIs you've worked with. Show us how you've used data to drive profitability and improve customer relationships in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Planteria Group
✨Know Your Stuff
Before the interview, dive deep into Planteria Group's mission and values. Understand their approach to biophilic design and how they transform workplaces. This knowledge will help you connect your experience with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Regional Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in challenging situations. Highlight your nurturing approach and how you've driven engagement and performance within your teams.
✨Client Relationships Matter
Be ready to discuss your experience in building strong client relationships. Think of specific instances where you've exceeded customer expectations or resolved issues effectively. This will demonstrate your ability to manage customer success, which is crucial for this role.
✨Data-Driven Decision Making
Planteria Group values ownership and data-driven decisions. Be prepared to talk about how you've used data to inform your decisions in previous roles, particularly regarding P&L management and contract reviews. This will show that you can align with their commercial success goals.
